Ka Lia Lee
Skills
● Organization
● Collaboration
● Time Management
● Team Work
● Detail- oriented
● Communication
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Ka Lia Lee
Saint Paul, MN 55106
************@*****.***
Certification
● Associate of Art Degree
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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Language
● English - second language
(Advanced)
● Hmong - Native Language
(Advanced)
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Education
Normandale Community
College, 9700 France Ave S,
Bloomington, MN 55431
● Currently enrolled
● GPA- 3.0
St. Catherine University,
2004 Randolph avenue,
StPaul, MN 55105
● Year attended -
2021-2022
● GPA - 3.61
Harding Senior High
School, 1540 6th st E,
Stpaul, MN 55106
● Year of Graduation 2021
Experience
Dental biller
● Answered phone calls/make phone calls
● Schedule patients
● Organized documents
● Make sure documents are correct and accurate
● Deal with bills/ invoice/ balance due
Certified Nursing Assistant (CNA)
● Answered call lights and supported patients' comfort and safety by adjusting bed rails and equipment.
● Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
● Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Cashier/ Food Prep/ Walmart Associate
● Resolved customer complaints and maintained clean and tidy checkout/ order area
● Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
● Met customer service goals and exceeded customer expectations
● Enabled customers to feel welcomed, important and appreciated by answering questions about products sold in the shop.
● Answered phone calls
● Stocking apparel on salesfloor
Volunteer
● Assisted with special events and programs
● Supported engaging, fun, and smooth-running events by helping with organization and planning
● Maintained clean, neat, and operational facilities to serve program needs.