EDUCATION
WORK EXPERIENCE
CERTIFICATIONS AND COMPETENCIES
ADDITIONAL INFORMATION
DANIEL GONZALEZ
UE José Félix Ribas school
Organized, responsible virtual assistant with experience in customer service and administrative management.
Av. Pdte. Eleazar López Contreras,
Mérida 5101, Mérida
************@*****.***
PROFILE
Strong skills in information organization, inventory control, effective communication, and digital tools. I am punctual, reliable, and able to work independently and efficiently, making me ideal for multinational environments requiring remote and multicultural support. Bachelor's degree in economics and management
2015 - 2026
Office suite course
Languages: Spanish (native), English (intermediate) Skills: Responsibility, organization, adaptability, working under pressure, good communication, confidentiality, time management.
Available upon request
2024 - 2025
Direct customer service and order management, resolving queries and providing customer service support to improve satisfaction. Local Bakery, Mérida, Venezuela
Customer Service and Inventory Management
Date not specified
Support in basic administrative tasks, including organizing information and data entry to maintain efficiency. Control and registration of product and raw material inventory, updating stocks and monitoring replenishment to optimize operations. Conflict management: ability to manage difficult situations and remain calm in stressful situations Effective communication: the ability to express oneself clearly and empathetically, both verbally and in writing. Problem-solving: the ability to identify and solve problems quickly and efficiently Adaptability: the ability to adjust to different types of clients and changing situations Time management: ability to handle multiple queries and tasks simultaneously in an organized manner Machine Translated by Google