Dedicated Frontline Customer Specialist with Event Experience
Resume:
Sabrina Madrigal
Stockton, CA *****
********.*********@*****.***
Work Experience
Event Assistant
Various Lenders-Sacramento, CA
Present
• Helped set up and break down event spaces, including decorations, booths, and activity stations.
• Greeted guests, answered questions, and guided attendees through activities.
• Worked closely with event organizers to make sure events ran smoothly and on time.
• Maintained a positive, energetic attitude while assisting families and children. Customer Service Representative
Sutter health-Sacramento, CA
July 2024 to January 2025
• Provided friendly and helpful service to customers in a fast-paced environment.
• Handled questions, concerns, and issues efficiently to ensure customer satisfaction.
• Managed transactions, ticketing, and customer check-ins with attention to detail. Helper
360 merchandiser
January 2023 to March 2024
• Read planogram/ sticker color codes
• Received and processed incoming merchandise, ensuring accurate inventory counts and proper storage
• Efficiently sorted and organized returned merchandise based on condition, size, and category
• Collaborated with the quality control team to identify trends in product returns and implement preventive measures
• Inspected returned items for damage or defects, documenting findings and initiating appropriate actions
• Maintained a clean and organized work area to facilitate efficient handling of returned merchandise
• Utilized computer systems to update inventory records and track the status of returned items Sales
T.O.P. Marketing Group-Stockton, CA
January 2023 to February 2024
• Successfully generated leads and closed sales by effectively pitching products and services to potential customers in a door-to-door setting
• Developed strategic sales plans to target specific neighborhoods or demographics, resulting in increased conversion rates
• Maintained accurate records of daily activities including number of doors knocked on, successful interactions, and completed sales transactions
Busser/host
Shooters-Manteca, CA
January 2022 to July 2023
• Organized Backstock
• Greet people/ take orders
• Efficiently cleared and reset XX tables per shift, ensuring a clean and organized dining area
• Collaborated with kitchen staff to ensure timely delivery of dishes to tables, minimizing wait times for guests
• Assisted servers in delivering food and beverages to customers, maintaining a smooth flow of service
• Supported the team during peak hours by assisting with seating arrangements and managing waiting lists
• Demonstrated strong attention to detail in setting up table settings according to restaurant standards
• Worked efficiently under pressure while maintaining a positive attitude in fast-paced environments
• Followed health and safety guidelines when handling food items, ensuring compliance with sanitation regulations
Brand Ambassador/street team member
Independent Contract-Stockton, CA
April 2022 to March 2023
• Promoted brand events through flyering, local outreach, and social media posts.
• Interacted with hundreds of people to spread awareness about events and products.
• Represented brands with a professional and enthusiastic attitude at public events. Crew Member
McDonald’s-Manteca, CA
August 2022 to February 2023
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Demonstrated strong communication skills by effectively conveying information about menu items to customers
Child care
Lighthouse Baptist Church-Denair, CA
January 2018 to July 2022
• Supervised and ensured the safety of children ranging in age from infants to school-age
• Established positive relationships with parents by providing regular updates on their child's progress and well-being
• Maintained a clean and organized environment, including sanitizing toys, equipment, and play areas regularly
• Collaborated with other staff members to create a supportive team environment for both children and colleagues
Crew Member
Carl’s Jr.-Turlock, CA
January 2021 to December 2021
● Customer service
● Cleaning experience
Education
High school diploma
Turlock High School-Turlock, CA
August 2020 to May 2024
Skills
• communication skills
• adaptability
• leadership
• problem solver
• teamwork
• detail oriented
• time
management
• Cash handling
• analytical skill
• marketing
Certifications and Licenses
Driver's License
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