Experienced Administrative & Sales Support Professional

Saidee Lau

West Windsor, NJ ***** 609-***-**** *********@*****.***

Professional Summary

Experienced administrative professional with over 20 years of hands-on experience supporting office operations and managing customer communications. Strong at keeping records organized, handling orders, and making sure tasks get done on time. Comfortable using Microsoft Office and typing at 45 WPM. Fluent in English and Cantonese, eager to contribute to a busy office in Chinatown, NY.

Skills

Typing: 45 WPM

Microsoft Word, Excel, Outlook

Customer service & client communications

Order tracking and record keeping

Filing, documentation, scheduling, and reporting

Bilingual: English & Cantonese

Organized, reliable, and detail-oriented

Work Experience

Hong Kong Kin Lam Medicine (Group) Co., Ltd. — Sales Manager 12/2021 – 08/2025

-Took daily customer orders and answered questions about products.

-Kept records of payments, shipments, and client notes.

-Coordinated deliveries with local drug stores and chain retailers.

-Prepared weekly summaries of order activity and customer interactions.

Hung Wai Medi (HK) Trading Limited — Sales Representative 05/2008 – 10/2021

-Processed customer orders and followed up on inquiries.

-Maintained organized files for clients and billing.

-Helped manage small OEM projects, including documentation.

-Communicated with clients to clarify orders and product details.

Double Body Co., Ltd — Senior Sales & Marketing Executive 08/2001 – 04/2008

-Managed records of customer orders and shipment documents.

-Assisted in preparing exhibitions, both locally and overseas.

- Supported follow-ups with clients and handled office paperwork for the sales team.

Wah Tai (Far East) Development Ltd — Sales Executive 03/1996 – 04/2001

-Prepared export paperwork for orders sent to the USA and Europe.

-Kept accurate records of clients and shipments.

-Helped with exhibitions and daily client communications.

Education

Kowloon Sacred Heart College, Hung Hom, Hong Kong

High School Diploma

Contact this candidate