TESS KEAN
********@*****.***
TELEPHONE
SKILLS
Funeral Home Assistant and TCS;
Clinical student that has 2 years of experience working with Funeral Directors on funeral services and preparations. Two years as a Transfer Care Specialist and highly regarded with family's I have worked with.
Cremation certification from DMACC.
Stage Management;
Creating and Maintaining schedule for rehearsal and performance process.
Communication hub between production teams and working with each production team to create an exceptional final product
On your feet ability to handle unexpected problems
Data Entry
Quickly learning new computer systems used in specific projects
Customer Service
Proficient in with Microsoft Office (Word, Excel, PowerPoint, Outlook), equivalent iWorks applications, and advanced internet use. Familiar with Adobe Photoshop and InDesign.
EXPERIENCE
BRADSHAW FUNERAL AND CREMATION
September 2023- March 2026
Transfer Care Specialist and Funeral Home Assistant
1078 Rice St.
St Paul, MN 55117
UNIVERSITY OF MINNESOTA
Department of Psychology and Behavioral Sciences
December 2022-September 2024
Administrative Specialist
2312 S 6th St.
Floor 2, Suite F-275
Minneapolis, MN 55454
ASMODEE NORTH AMERICA
July 2018- December 2022
Customer Service Representative
Events Coordinator
1995 County Road B2 West
Roseville, MN 55113
Manager Scott Clifton
FANTASY FLIGHT GAMES CENTER
July 2017- July 2018
Front of House
1975 County Rd B2 West
Roseville, MN 55113
Managers Kyle Dekker & Dave Johnson
BARNES & NOBLE
December 2016 – July 2017
Book Seller on the Floor and on Register
Music and Technology Department
Cafe
Mall of America
118 Broadway #238
Bloomington, MN 55425
General Manager Pat Maxey
BEST BUY CORPORATE
September 2015 – July 2016
Various temporary positions through Kelley Mitchell group
Every placement was extended due to excellent work.
Worked on multiple teams as an analyst, QA tech, and data entry employee. Used multiple programs and learned new programs quickly as they became part of extensions.
HELGISON ENTERPRISES
SEPTERMBER 2014-AUGUST 2015
Quality Control on various accounts, making sure that all paperwork was filled out correctly and assisting when corrections were needed.
Managed and maintained physical and electronic documentation.
THE NERDERY
JANUARY 2014-AUGUST 2014
Nerd Support team & receptionist.
Doing all receptionist task as well as nerd support for the company.