SAFe Scrum Master - 15+ yrs Agile Leadership - Troy, MI

Sujatha Bhushanam SAFe Certified Consultant

Email:*******.******@*****.***

Location: Troy MI

Mobile: 248-***-****.

Work Authorization: US Citizen

PROFESSIONAL SUMMARY:

Results driven SAFe Certified Professional having more than 15+ years of Experience in insurance and automotive domains handled simple to complex projects with teams sitting at various locations globally. As a SAFe certified Scrum Master offering 10+yrs. of experience in improving the processes and complex product deliveries by implementing scaled agile environment. Having hands on training teams and supporting product owners to remove impediments and backlogs, enhance velocity and help the teams to adopt to agile mindset.

MAJOR STRENGTHS:

Excellent in implementing the Change in culture of the team and program levels towards agile, lean, methodologies, implementing the framework in Agile (Scrum, Kanban, SAFe) for the products

Proven leadership in guiding teams through key Agile events like Program Increment (PI) Planning and Scrum ceremonies, ensuring alignment and delivery of value.

Very strong in driving the team effectively and positively towards building a Quality product.

Strong written and verbal communication skills include the ability to collaborate with a diverse group.

Skilled at promoting collaboration and breaking down silos across teams to achieve shared goals.

Establishing and maintaining relationships with Business process owners, direct project towards desired

Technology, develop and maintain long-range business strategic road map

Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team / PO improve every Sprint / Release

Expert in product development tools like jira, Polarion, central agile rally in managing the product backlog with development team

Recent Accomplishments:

Successful and instrumental in implementing and guiding the Caterpillar team in adhering to agile practices by understanding their needs, pain points and designing best practices to improve the process flow.

CERTIFICATIONS:

SPC 6.0, Lean Portfolio Management (LPM), POPM, SAFe Agilst 5.0 (Leading SAFe), SAFe DevOps 5.0 (SDP), SAFe for Teams, SAFe Scrum master, Release Train Engineer (RTE), PSM I Certification, CSM certified

Lean Six Sigma Green Belt certified, ITIL Foundation, DB2 fundamentals

Machine learning for All, Supervised Machine Learning

PROFESSIONAL EXPERIENCE:

Capgemini – Caterpillar Aug 2022 - Present

Caterpillar: Led Multiple PLM Team Center customization projects as a scrum master, supporting teams across BOM Management, Product Configurator, Engineering Authoring, Manufacturing Effectivity, CAD and visualization streams. Supported agile delivery for and product configuration projects enabling variant driven EBOM customization and configuration rule implementation coordinated cross functional teams to deliver effectively based on manufacturing solutions aligned with business and plant requirements. Managed CAD and Visualization initiatives including Simp share and vertex projects enabling lightweight J visualization secure data sharing and efficient design reviews for large assemblies. Responsible for end to end delivery of the Epics/Projects.

TE connectivity Manages and delivers connectivity solutions, enabling seamless integration between systems, devices and platforms to support digital transformation and data flow across enterprise applications.

Responsibilities as Sr.Scrum Master / Agile Coach:

Conducted agile ceremonies, including daily stand-up meetings, backlog refinement sessions, iteration reviews, iteration planning meetings, and retrospectives.

Scrum Master for the CAD and Visualization Team Center, actively involved in supporting teams during PI planning and team breakout sessions.

Participated in ART events for dependencies with teams across the ART alongside fellow Scrum Masters.

Led planning and story writing workshops, guided the team on user storytelling, estimation, and all agile ceremonies.

Helped the team refine the backlog and estimate story points.

Verified that the Development team is meeting the definition of done.

Monitoring and managing various team metrics such as KPIs and CPIs, along with Burndown and Burnup charts,

Facilitated teams in adopting Agile mindset and methodology through coaching, refining processes, and promoting continuous improvement.

Guided product owners and stakeholders to uphold an agile mindset within the team.

Assessed teams' Agile maturity regularly, focusing on coaching and development.

Stimulated the team's thought process, facilitated their coordination and collaboration, and assisted in resolving their issues and problems.

Provided support as an agile coach for Client Product Owners and Project Managers to establish processes on the business side

Managed entire project lifecycle, including scope, schedule, budget, tracking, and risk mitigation

Submit regular reports: weekly updates, biweekly reviews, and monthly executive summaries on budget, milestones, scope, and schedule

Environment: PLM, Teamcenter, CAD, Creo, Java, Polarion, Azure DevOps, Jira, MS Offic, Copilot.

Nsight Inc - WheelPros Denver Colorado Oct 2021 – Aug 2022

Description: Wheels, tires, and suspension products are designed for all types of vehicles. DealerLine allows dealerships to apply and enable the flow of buying the products and checkout them from warehouses. Invoices are maintained in SAP System and eventually reflect on Salesforce platform.

Responsibilities as Scrum Master/Agile Coach:

Understood various needs of the team and was an advocate for Agile mindsets, behaviors, and processes across the Organization.

Encouraged teams for performing and instilling an Agile mindset and methodology through coaching, improving team processes, and championing continuous improvement.

Coached PO’s and other stakeholders to maintain the agile mindset across

Regularly assessed Teams Agile maturity, which measured coaching and development approach for each team

Ensured the Development, implementing and managing team metrics, evaluating team metrics and make recommendations to teams and management for improvement

Facilitated planning workshops, story writing workshops, guided team for User storytelling and writing followed by estimation and all the agile ceremonies

Provoked the thought process of the team and helped them to coordinate and collaborate and solve their issues/problems

Managed product related epics/features and user stories in Jira and worked closely with team from backlog refinement till Demo (closing the user stories). Work comments and time spent was captured for teams’ performance and several reports like Sprint velocity, burn down and burn up charts were used to communicate the progress of the epic to product management.

Environment: SAP, Salesforce, API, AWS, Jira, MS Office, Mulesoft.

Millenium Soft - Ford Motor Company, Dearborn MI Jan 2013 – Apr 2020

Test Data Management: Test data is captured while testing a vehicle in various test locations collected globally in one location where all engineers can access data and perform analytics on the captured data for further improvements of the vehicles.

Design studio: Focuses on developing digital representations of physical materials/assets for use in digital models and designs and access globally.

Quality and warranty systems: Applications involved would project the Global process, which Prioritizes Work efforts based on the Root cause analysis of the vehicle quality metrics provided by the upstream (data) this project emphasizes more on Quality of the Vehicles Produced by Ford Motor Company.

Recall Hotline: Brand new Process developed to allow dealers to address their issues through the Internet for immediate Attention. The SSSC web Project will replace the current method of handling the dealer questions from telephone contacts

Responsibilities as a Scrum Master:

Coached Agile teams, PO and Stake holders in implementing the agile values, principles and practices which enhanced the enterprise agility

Extracted the capabilities of scum team, trained them adapt to the change and modeled the agile mindset by focusing on Product Development and enabling them to successfully deliver the committed deliverables

Worked with fellow scrum masters (Scrum of scrums) to enhance the effectiveness of practicing agility within the portfolio level for a smoother Release Train

Encouraged the Agile team towards refined thought process and protected the team from outside distractions

Facilitated Agile ceremonies like daily stand-up meetings, reviews, sprint planning, demos/closures, Refinements and Retrospectives.

Facilitated coordination between internal and external Teams for the dependencies, ensured that the team has improved transparency by radiating the Information among themselves and with other agile teams

Facilitated the team breakouts and coordinated dependencies and opened the forum of discussion with different agile teams for any dependencies for the Release Train Journey

Facilitated to build product backlog with the product owner for cost estimates and priority for the planned Road map for continuous delivery of the product without deviating from the scope

Actively addressed the impediments encountered by the team by finding the right personnel for the removal of the impediment

Created awareness at the Feature level to have a jump start for decomposing for backlog for iteration and iteration planning meetings as per the individual Iteration Goals which have to be defined by the Development team

Managed product backlogs (Rally Software) Coordinated user story reviews with development team with planned capacity and velocity, story points

Worked with German teams (HQ Soft) for analytics supported the development of data management tool

Proficient in using the Rally tool in maintaining the product backlog and assist the team for any Questions

Continuously monitored and communicated progress to senior management/stakeholders thru burned down charts, Release burnup, velocity and iteration cumulative charts

Environment: Java/J2EE, Prime faces, Angular JS 6.1.1, SQL Server, Micro focus Quality center 12.60, Rally, SharePoint, MS Office, Vred, pantora, Tac, Maya, PCF Environment, ASAM ODS, Spark, Fredo, Oracle sql developer

Kelly Services, Troy MI July 2012 – Dec 2012

Description: As a Technical Test analyst, was responsible for analyzing the requirements for candidate Experience project. This is a web-based project, which will focus on how the candidate will experience when he applies for a selected job post through designed web service. Job post through designed web service. The Job posts are made by Kelly intranet application as well as from Bullhorn web service are posted to external websites.

Responsibilities Technical QA analyst:

Involved in the analysis of the requirements which are pulled from the product backlog. Assisted in test plan and developed test approach and test cases and executed them. Coordinated with teams for server side testing in biztalk and perform test regression and integration of test cases. Coordinated with QA team for sanity testing and effects are prioritized and retested. Conducted defect triage meeting with QA team, dev team and product owner and other stakeholders. Constant communication with the business users From our application developers, test leads and managers related to testing activities.

Environment: Salesforce, .net, Microsoft BizTalk Server 2009, XML, Oracle 11g, MS SQL server 5, HP Quality center 10, SharePoint, CA Harvest, Toad, SQL, Uniface.

American Family Insurance, Madison, WI May 2008 – May 2012

Commercial Rate Quote: Rate quote is a web-based Intranet Application system that allows the agents to quote commercial auto Insurance business online. Agents will be able to provide customers with insurance quotes quickly for commercial auto insurance business.

Property and Casualty application support: Auto-Rating Rate Engine is a group of modules that are shared between different modules and are called from each of the three interfaces. Rating database consists of tables that are used to calculate rates and validate information.

As a Test Lead below are the responsibilities handled:

Involved in the business proposals and requirement meetings from the business stakeholders. Prepared the test plans for all the projects and had thorough discussions with the team to achieve the roadmap planned for the projects. Having ownership of one application involving incomplete testing (test case design, test execution and raising the defects, prefixing them) and responsible for four other applications. Defect life cycle was properly followed from open till closed and defect metric reports are presented to the management on weekly basis. Worked with L&P team for load and performance for the application before the launches as per the sensitivity of the applications. Provided UAT training to the business and helped them in UAT scenarios and supported them in testing as well and taken care of post launch activities for each of the projects and documented lessons learned.

Environment: Java, XML, Visual Basic, File-aid, MVS, JCL, DB2, PL1, COBOL, TSO/ISPF, RMS, Lotus notes, Panvalet, HP Quality Center 9.2

EDUCATION:

Bachelor of Mechanical Engineering

TECHNICAL PROFICIENCY:

Languages

JAVA, JCL, C, C++, COBOL, SQL, .net

RDBMS

DB2, Oracle 9i, MS SQL Server 5, Oracle 11g

CRM

Salesforce

Operating systems

MVS, OS/2, and MS Windows XP/Vista/7, Unix

Tools

Micro Focus ALM Quality Center ALM 12.60, IBM Lotus Notes, RMS, Microsoft Office Suite SharePoint, HP Service Desk, Rational Quality manager. Toad, IBM Cognos, Rally, selenium, MS Visio, Pega, IT, connect Tool, Azure Devops, Polarion, Jira and confluence, QlikView, Web focus

Processes

Waterfall, V-model and Agile Methodology, SAFe 6.0

Desktop applications

Vred, 3D Viewer, Autodesk, Team center

Knowledge areas

Machine leaning Basics, Supervised lea

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