Security Operations & Logistics Specialist

Cameron Smith

Fort Washington, MD

Phone: 301-***-****

Email: ***********@*****.***

Concentration: Security Operations, Logistics Operations, Professional Facilitation Mission-driven security professional with a strong foundation in operational support, logistics coordination, and personnel safety. Brings several years of hands-on experience in high-security environments. Adept at monitoring sensitive information, enforcing access protocols, and responding calmly under pressure. Proven track record in improving security processes, enhancing team coordination, and protecting personnel and physical assets. Committed to integrity, confidentiality, and service excellence.

Skills

Access Control Monitoring

Report Writing & Documentation

Conflict De-escalation Techniques

Surveillance System Operation (CCTV, alarms, etc.) Communication & Radio Dispatch

Attention to Detail

Security Protocol Adherence

Team Collaboration & Coordination

Inventory & Asset Tracking

Education

Dr. Henry A. Wise Jr. High School – Upper Marlboro, MD. High School Diploma Graduated 2017

Professional Experience

Security Specialist

Amazon Inc. – Arlington, VA

June 2024 – Present (current role)

Protect personnel, facilities, and sensitive information stored at the facilities.

Execute support to the assigned agencies by managing visitor logs, and pre-coordinated visitor security checks for special events both on and off client site to maintain secured operations.

Planning, coordinating, and providing guidance on personnel security regulations, directives, and policies to further increase proper surveillance amongst departments.

Experience analyzing security violations to determine the adequacy, appropriateness, and consistency of corrective actions to prevent recurrence.

Maintained a written daily log record ensuring 100% of incidents, visitors, and irregularities were accounted for during the shift.

Coordinated with law enforcement and medical personnel to respond to emergencies with high urgency, in time-sensitive occasions

Resident Relations Coordinator.

LiveBE The Remy – Lanham, MD

Oct 2022 – Feb 2024 (16 months)

● Serve as the primary point of contact for residents, addressing inquiries, concerns, and service requests promptly.

● Coordinate with maintenance and management teams to ensure timely resolution of work orders.

● Research and investigate customer accounts to resolve billing and account discrepancies, supporting complex and deadline-driven operations and independently resolving any issues in a timely manner

● Mediate resident disputes and complaints, improving satisfaction and retention rates.

● Maintain accurate resident records and assist with lease renewals and communicate policies, procedures, and community updates.

Security Dispatcher

Six Flags of America Inc. – Upper Marlboro, MD

May 2020 – August 2022 (2 yrs, 3 months)

● Responsible for monitoring the facility entrances/exits via CCTV, screening visitors, foot patrol of premises or sites, overseeing and reporting suspicious activity. Organized reports for all incidents onto an assigned spreadsheet maintaining accurate account of incidents to improve loss reduction.

● Provide administrative/secretarial support in the security office, while working dispatch, multitasking, answering telephones, assisting with guest inquiries, and maintained a tidy clerical space, ensuring an organized area for next shift staff

(Additional Experience and Education cont.)

Cameron Smith

Fort Washington, MD

Phone: 301-***-****

Email: ***********@*****.***

● Ensured excellent customer service internally and externally; greeting customers at the front desk when needed, and actively listening and communicating with other security guards to ensure a positive and safe environment

● Performed accurate Physical Access Control Systems (PACS) registrar operations to enroll visitors into system to print out visitor passes.

Honors and Awards

● Certificate of Recognition

● Perfect Attendance Award

References furnished upon request.

(Additional Experience and Education cont.)

(Additional Experience and Education cont.)

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