Remote Instructional & Personal Care Assistant Professional

Kelly Sleboda

Dunmore, PA • RemoteReady Email: *********@*****.*** • Phone: 716-***-****

Professional Summary

Dedicated Virtual Instructional Assistant, Personal Care Assistant, and former Phlebotomist with 6+ years of experience supporting students and donors in highresponsibility environments. Skilled in remote academic support, behavior redirection, virtual classroom management, and technical troubleshooting. Strong background in patient care, safety protocols, and maintaining calm, supportive interactions. Recognized for excellent communication, adaptability, and the ability to work independently in fully remote settings.

Professional Experience

U.S. Healthcare Services, LLC — Remote

Virtual Instructional Assistant (IA) Nov 2025 – Present

Provide individualized and smallgroup academic support, including tutoring, assignment guidance, and clarification of lesson content.

Serve as a liaison between teachers and students, ensuring timely responses to questions and instructional needs.

Encourage student participation and monitor engagement during virtual lessons.

Troubleshoot minor technical issues to minimize disruptions during online learning sessions.

Guide students 1:1 to ensure they have the correct assignments open and provide stepbystep assistance as needed.

Virtual Personal Care Assistant (PCA) Aug 2019 – Sept 2025

Assisted students with virtual assignments, monitored progress during live online lessons, and provided realtime feedback.

Implemented positive behavior support strategies, including redirection during moments of distraction or dysregulation.

Helped students manage virtual schedules, organize digital materials, and use assistive technology or communication devices.

Acted as a communication bridge between students, special education teachers, BSCs, and learning coaches.

Supported students with individualized needs in a remote environment, ensuring consistent engagement and accessibility.

American Red Cross — Ashley, PA

Phlebotomist May 2010 – Feb 2012

Performed venipuncture on volunteer donors in both donor center and mobile drive settings.

Welcomed donors, conducted health screenings, explained procedures, and addressed anxieties or adverse reactions with professionalism and empathy.

Transported, assembled, disinfected, and maintained equipment to ensure a clean, sanitary, and safe work environment.

Followed strict safety and compliance protocols to protect donor health and ensure the integrity of collected blood products.

Provided calm, supportive care during the donation process, contributing to a positive donor experience.

Education

Associate in Specialized Technology — Medical Assistant Technician Allied Medical and Technical Institute, Scranton, PA Jan 2009 – Mar 2010 Degree awarded May 2010

Completed advanced training in clinical procedures, patient care, medical terminology, and healthcare safety standards.

Gained handson experience with phlebotomy, vital signs, specimen handling, and administrative medical tasks.

Skills

Student Support: Academic assistance, tutoring, behavior redirection, engagement strategies

Remote Learning Tools: Google Classroom, Zoom, Teams, LMS platforms, assistive tech

Communication: Crossteam collaboration, studentteacher liaison, progress reporting

Technical: Troubleshooting minor tech issues, navigating digital learning platforms

Clinical Skills: Venipuncture, donor screening, safety protocols, patient care

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