Customer Service & Administrative Specialist with Mail/Logistics
Resume:
David Keel
Wethersfield, CT *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Otis Service-Bloomfield, CT
April 2023 to July 2025
• Helped dispatch and correct elevator problems.
• Delt with customers and logged company information using various programs.
• Helped trapped passengers in elevators.
• Data entry
Administrative/Call Center Agent
Conduent-East Hartford, CT
January 2022 to August 2022
• Handled State insurance cases and files.
• Helped customers get into their accounts.
• Data entry, use of various programs to document customer accounts, and to keep them up to date. Warehouse Worker
Assa Abloy (Contract)-Berlin, CT
September 2021 to November 2021
• Using machines to make lock and key parts
• Inventory
Mail Clerk
Voya Financial-Windsor, CT
November 2020 to August 2021
• Sorting, scanning, delivering of mail
• FedEx, UPS, logging systems
• Microsoft Excel, Microsoft Outlook
• Stocking supplies
• E-mailing clients
• Shipping and receiving
• Posting mail
• Using mail sorter and stuffer machines
Mail Clerk
C&W Services-Farmington, CT
May 2020 to October 2020
• Sorting, filing, metering, and delivery of mail
• Writing reports, maintaining upkeep of mail machinery, stocking supplies
• Driving to post office to deliver mail
• Keeping in contact with clients to make sure mail is sent properly
• Posting mail and postage for clients
Mail Assosiate
The Millenniym Group/METLIFE-Bloomfield, CT
August 2016 to February 2020
• Running mailing equipment
• Sorting, and delivering mail
• Sorting, and delivering packages
• Logging in mailing deliveries
• Data entry
Administrative/Clerical
RICOH-Rocky Hill, CT
April 2016 to May 2017
• Running mail equipment
• Logging in deliveries
• Ordering supplies
• Getting vendors to supply
• Ordering supplies from vendors
• Sorting and delivering mail
• Writing reports
• Balancing funds
• Running sprinting equipment
• Data entry
Administrative
Webster Bank-Hartford, CT
January 2016 to April 2016
• Data entry of balancing funds
• Sorting and delivering
• Inventory
Data Entry
Cigna-Bloomfield, CT
2015 to 2015
Data Entry/Clerical
The Hartford-Bloomfield, CT
2011 to 2014
Data Entry
Scan Optics-Manchester, CT
2011 to 2011
Education
High School
Rocky Hill High School-Rocky Hill, CT
September 1995 to June 1999
Skills
• Phone etiquette
• Data entry
• Customet service
• Customer service
• Microsoft Excel
• Microsoft Office
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