Aspiring Phlebotomist with Clinical Training

Krishauna Davenport

Houston TX

Phone: 443-***-**** Email: ******************@*****.***

PROFFESIONAL SUMMARY

Compassionate and detail orientate phlebotomist with hands on clinical training with experience in blood collection, specimen handling and patient care. Skilled in venipuncture, B12/TB injections, urinalysis and drug screenings. Demonstrates strong communication and multitasking abilities, with a proven track record in customer service, team support and administrative functions. Adept at working in fast pacing environment while maintain a professional and patient focused approach. Fully trained in HIPPAA and OSHA protocols.

SKILLS

●Venipuncture and capillary puncture (finger/heel sticks)

●Answering phones, scheduling appointments

●Administering B12 and TB injections

●Conducting hemoglobin tests and urinalysis

●Performing patient vitals (BP, temperature and heart rate)

●Strong time management, multitasking and communications skills

Education

Pima Medical Institute – Houston, TX

Phlebotomy Program - May 2025

Bryant & Stratton College, Buffalo NY

AA Degree in Business Management – September 2019 – May 2023

GPA 3.6

WORK Experience

Any Lab Test Now – League City. TX

Extern Phlebotomist (Externship) April 2025 - May 2025

●Performed venipuncture procedures using sterile techniques.

●Administered TB and B12 injections under supervision.

●Assisted with drug screenings and proper chain of custody documentation.

●Performed urinalysis and hemoglobin testing.

●Answered phones, scheduled appointments, and provided administrative support.

●Maintained a clean, sterile work environment in compliance with OSHA and HIPAA guidelines.

●Communicated clearly and professionally with patients and clinical staff.

Walmart – Houston, TX

Front End Service Representative September 2023 - November 2024

●Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.

●Enhanced customer satisfaction by providing efficient and friendly service during checkout at the customer service desk, money center and/or front end registers.

●Assisted customers with inquiries, product selection and returns.

Amazon – Baltimore, MD

Stowing Agent / Problem Resolution Agent Jan 2022 – Aug 2023

●Scanned, picked and stowed items accurately in high volume warehouse operations.

●Investigated and corrected shipment errors to ensure accurate customer deliveries.

Claire’s – Buffalo, NY

Assistant Manager / Third Key Sept 2020 – June 2021

●Assisted with daily store operations and staff supervision.

●Managed merchandise displays and provided personalized customer service.

CERTIFICATIONS

NHA Phlebotomy Technician (CPT) July 2025

CPR March 2025

Unsung Hero May 2017

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