Aspiring IT/Cybersecurity Support Specialist
Resume:
***** ********’s Crossing Drive
Fredericksburg, VA 22408
*****************@*****.***
Joshua Morris
OBJECTIVE
Motivated and detail-oriented professional seeking an entry-level IT or cybersecurity position to build hands-on technical experience while expanding knowledge in software, systems, and network security. Eager to develop a strong foundation in both hardware and software support, with long-term goals of growing within the cybersecurity and IT field through continuous learning and real-world experience.
Technical Skills
●Troubleshooting hardware and software issues
●Basic network troubleshooting
●Windows operating systems
●Microsoft Office Suite
●Cybersecurity fundamentals
●Password resets and account management
●Ticketing systems
●Computer hardware installation
●Software installation and configuration
●Basic TCP/IP networking knowledge
●Active Directory basics
●Technical documentation
●Customer service and technical support
●Remote support tools
●Data entry and record management
●Cybersecurity Skills
●Network security fundamentals
●Security awareness
●Risk assessment basics
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●Access control concepts
●Understanding of firewalls and VPNs
●Security best practices
●Transferable Skills From Electrical Work
●Problem-solving
●Reading technical diagrams and schematics
●Attention to detail
●Working with tools and equipment
●Following safety procedures
●Team collaboration
●Time management
●Troubleshooting complex systems
WORK EXPERIENCE
Electrical Assembler
M.C. Dean, Inc. — Manufacturing Facility, Fredericksburg
September 20, 2025 – Present
●Installed and routed conduit (EMT, rigid, PVC) for electrical systems and assemblies
●Bent pipe to specification using hand and mechanical benders
●Pulled and routed electrical wiring for control panels and equipment
●Assisted in building and assembling equipment skids to meet project requirements
●Performed electrical terminations on panels, devices, and system components
●Applied proper torque procedures using calibrated tools to ensure compliance and safety
●Followed blueprints, schematics, and work instructions for accurate assembly
●Maintained a clean, organized, and safety-compliant work environment
●Termination and Torque trained
VOLUNTEER EXPERIENCE
Massaponax High School, Fredericksburg, VA — Teacher’s Student Aide
October 2022 - May 2023
●Assisting the teacher in creating a positive and engaging learning environment.
●Responsible for setting up equipment, organizing materials, and assisting with activities during class time.
●Work collaboratively with students and staff.
Massaponax High School, Fredericksburg, VA — Boys Basketball Equipment Manager
November 2019 - February 2020
●Managed uniforms and sports equipment. Chaperon for traveling sport games and events.
●Assist Head Coach in practicing drills, scrimmages and help students in areas where they are weak.
●Assist in recording score in games.
EDUCATION
Germanna Community College, Fredericksburg, Va — Associate of Applied Science: Information Systems Technology, Cybersecurity
August 2022 - May 2025
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Massaponax High School, Fredericksburg, Va — General Studies Advance Diploma
August 2019 - May 2023
●G.P.A. upon graduation: 3.89
●Basketball Team Member: November 2020 - March 2021
AWARDS AND COMPLETED COURSES
●Microsoft Office System I and II
●Cybersecurity Fundamental
●Cybersecurity Network and Defense
●AP Computer Science
●Participated in STEM at NAVSEA Dahlgren Virginia (Time of Program: While attending Thornburg Middle School)
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