Customer Service & Communications Professional

Kanija Mccullum

Accokeek, MD

202-***-**** ****************@*****.***

Objective

Motivated and reliable college student with strong customer service and communication skills. Seeking opportunities to utilize leadership abilities, phone experience, and organizational skills in a professional environment.

Education

University of Maryland Eastern Shore

Some College (2024 – Present)

High School Diploma

Work Experience

Student Assistant

University of Maryland Eastern Shore

Aug 2024 – Present

• Answer incoming phone calls and provide information to students and visitors

• Schedule campus tours and assist with front desk operations

• Maintain organization of schedules and communicate effectively with staff Concierge

NVT Staffing – Falls Church, VA

June 2025 – Aug 2026

• Answered phone calls and assisted residents with inquiries

• Sorted and distributed packages in a timely manner

• Provided excellent customer service and maintained a professional environment Skills

Customer Service

Leadership

Phone & Communication Skills

Organization & Time Management

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