Retail Sales Professional with Customer Focused Skills
Resume:
Sabrina Araya
Pittsburg, CA
***************@*****.***
Work Experience
Sales Associate
TJ Maxx - Walnut Creek, CA
July 2020 to Present
1. Retail Sales Associate, TJMAXX, Sep 2021 Current, Walnut Creek, CA 2. Resolved customer issues using listening skills, professional attitude, and problem- solving techniques.
3. Handled cash and credit transactions, giving correct change and processing orders. Explained promotions and offered details to customers to increase awareness and boost sales. 4. Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.
5. Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
6. Located out-of-stock items for customers with other store locations or by directly contacting vendors. 7. Worked with loss preventions team to implement strategies for spotting and preventing shoplifting 8. Answered incoming telephone calls and provided information regarding store hours, location, and policies.
9. Completed sales payments, refunds, and exchanges and issued store credit. Education
High school diploma or GED
Bachelor's degree
Skills
• Sales
• Event Planning
• Fundraising
• Teaching
• Classroom Management
• Office Management
• Writing Skills
• Organizational Skills
Languages
• Tigrinya - Fluent
• English - Fluent
Certifications and Licenses
High school
August 2012 to June 2016
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