Detail-Oriented Medical Administrative Specialist Seeking Opportunity

Cecelia L. Abbott

Selma, TX • 210-***-**** • **********@*****.***

PROFESSIONAL PROFILE

Detail-oriented Medical Administrative Specialist with over 20 years of experience supporting high-volume healthcare practices. Expertise in patient coordination, insurance verification, medical billing, and EMR systems. Recognized for maintaining accuracy, improving front office efficiency, and delivering excellent patient experiences. AREAS OF EXPERTISE

Patient Intake & Flow Management • Insurance Verification • Medical Billing & Charge Entry Medical Records Management • Appointment Scheduling • EMR Systems (eClinicalWorks, Meditech, Centricity, Core) Front Office Operations • Customer Service Excellence • Multi-Line Phone Systems

PROFESSIONAL EXPERIENCE

Oakwell Farms Ophthalmology – San Antonio, TX

Medical Administrative Specialist Dec 2014 – Jul 2025

● Supported daily operations of a busy ophthalmology practice, managing front desk and administrative workflows

● Verified insurance eligibility and processed billing and charge entry with strong attention to detail

● Coordinated patient scheduling, check-in/out, and medical record updates

● Responded to high call volumes while maintaining professionalism and efficiency

● Contributed to smooth patient flow and reduced wait times through effective multitasking Dr. Rogers Primary Care / Wellness Centers – San Antonio, TX Medical Office Specialist May 2012 – Nov 2014

● Performed patient registration, scheduling, and insurance verification

● Ensured accurate documentation and proper coding of patient records

● Assisted in maintaining organized and efficient front office operations Northeast Internal Medical Associates, PA – San Antonio, TX Patient Care & Administrative Specialist Sep 1993 – Nov 2012

● Managed appointment scheduling and provider calendars for a multi-provider practice

● Maintained and updated patient medical records with a high level of accuracy

● Served as a key point of contact for patients, providers, and administrative staff

● Supported billing processes, including charge entry and coding assistance EDUCATION

● High School Diploma

Thomas Jefferson High School – San Antonio, TX

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