Customer-Focused Call Center/administrative Specialist
Resume:
CHANTAL WRIGHT
TwentyninePalms, CA
********************@*****.***
PROFESSIONAL SUMMARY
Empathetic and highly adaptable professional with extensive experience in customer service, administration, and team leadership. Known for a calm, solution-oriented approach and strong communication skills. Able to connect with people from all backgrounds while maintaining professionalism, efficiency, and care. SKILLS
- Customer Service & Client Support
- Administrative Coordination
- Strong Communication (Phone & In-Person)
- Conflict Resolution & Emotional Intelligence
- Team Leadership & Training
- Scheduling & Organization
- Sales & After-Sales Support
- Multitasking & Problem Solving
PROFESSIONAL EXPERIENCE
● Miranda and Love Shop. Manager Retail Stores (2 Locations) 2023 - 2025, Eindhoven-Holland
Managed daily operations, supervised staff, handled scheduling and payroll, maintained customer relationships, organized inventory, led meetings, and prepared performance reports, led workshops
● BDL-Bouw Assistant Manager/ AdministrativeCoordinator 2016 – 2018, Geel, Begium
Managed administrative processes, contracts, financial records, and customer relations in an automotive business.
● Randstad/Manpower Customer Service Representative. 2002 – 2009, Eindhoven-Holland
Handled inbound/outbound calls, customer support, sales, and assisted in training new employees.
● Tempo Team COVID Contact Tracing Specialist 2020 – 2021, Eindhoven-Holland
Provided support, guidance, and communication for individuals after positive COVID tests.
● Directly through the Owner/Boss Of Hotel-Restaurant De Boskar Hospitality Employee 2011 – 2014, Peer-Belgium
Worked in hotel and restaurant roles including service, kitchen support, and housekeeping. EDUCATION
Secondary Education (MAVO – Netherlands)
Vocational Training in Beauty Care (Pedicure, Manicure, Massage, Hairdressing) PERSONAL DEVELOPMENT
Creative Therapy (in progress)
IQ Score: 125
PERSONAL STRENGTHS
- Empathetic and compassionate
- Strong communication skills
- Positive and solution-oriented mindset
- Team player and independent worker
- Reliable and dedicated
*Availability, as soon as possible,
Preferably full time (Remotely)
Contact this candidate