General Manager - 12+ Years Leading Multi-Unit Operations

Chip Farris Corinth, MS • 662-***-**** • *********@*****.***

PROFESSIONAL SUMMARY Results-driven General Manager with 12+ years of experience leading multi-unit operations in fast-paced environments. Proven track record of driving revenue growth, improving operational efficiency, and developing high-performing teams. Strong background in customer service, staff development, and business operations, complemented by multiple insurance licenses.

PROFESSIONAL EXPERIENCE

General Manager (Phase I & II Training Store Manager) Wendy’s – Corinth, MS 2010– 2018

• Directed daily restaurant operations, consistently meeting or exceeding sales and profitability targets

• Recruited, trained, and developed management staff, building high-performing leadership teams

• Improved operational efficiency through performance management and process optimization

• Maintained high customer satisfaction by resolving escalated issues and ensuring service excellence

• Managed budgeting, inventory control, and administrative functions Owner Corner Slice Pizza – Corinth, MS 2008–2010

• Owned and operated a successful pizza and sandwich business

• Managed purchasing, staffing, and daily operations

• Drove business growth and profitability, resulting in a successful sale of the business District Supervisor Sonic-JaCo Foods – Columbus, MS 2006–2008

• Oversaw operations across multiple locations with 100+ employees

• Implemented training and retention programs to improve performance

• Managed vendor relationships, purchasing, and inventory systems

• Led operational improvements to increase efficiency and profitability EDUCATION Associate Degree

CERTIFICATIONS & LICENSES

• Accident & Health Insurance License (April 2022–Present)

• Property & Casualty License (April 2022–Present)

• Life & Health Insurance License (April 2022–Present)

• Life Insurance License (April 2022–Present)

• Health Insurance License (April 2022–Present)

• Insurance Producer License (April 2022–Present)

• Personal Lines License

CORE SKILLS Leadership • Operations Management • Team Development • Customer Service

• Sales Growth • Performance Management • Inventory Control • Budgeting • Insurance Sales

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