Semiconductor Certification Professional with Ops and Safety Expertise

Deborah Eicholtz

Surprise, AZ *********@*****.*** 602-***-****

Professional Summary

Dedicated Professional with semiconductor certification to include SACA Industry 4.0 Basic Operations Certification, endorsed by department of labor and recognized by industry leaders. Trained in safety procedures, equipment monitoring, and troubleshooting techniques. Strengthened problem solving, teamwork, and technical communication skills.

Skills

Technical Skills:

Word

Excel

Outlook

Time Management

Product Knowledge

Attention to Detail

Active Communication

Team Collaboration

Customer Service

Active Listening

Problem Solving

Relationship Building

Conflict Resolution

Facilitation

Confidentiality

Professional Experience

Semiconductor Pre-Apprenticeship Program 03/2026 - Present Baltu Technologies Upscale Graduate

• Dedicated Professional with semiconductor certification to include SACA Industry 4.0 Basic Operations Certification, endorsed by department of labor and recognized by industry leaders.

• Trained in safety procedures, equipment monitoring, and troubleshooting techniques. Strengthened problem solving, teamwork, and technical communication skills. CVS Health-Chandler, Az 10/2018 - 12/2024

• Resolved customer concerns efficiently, ensuring satisfactions and loyalty.

• Updated customer information effectively and ensuring data integrity.

• Managed task efficiently providing timely and effective outcome to enhance quality. Effex Management Solutions-Grand Rapids, MI 04/2016 - 12/2019

• Implemented an effective onboarding process for new employees in manufacturing clean room area positions

• Conducted an interview process to include candidates’ qualifications and fit for manufacturing positions.

• Supported employee relations by addressing concerns and fostering a positive work environment.

Affordably Clean-Grand Rapids, MI 01/2007 - 01/2013

• Provided customer service for customers to include customer inquiries, concerns, and/or complaints ensuring resolution.

• Managed sales, dispatch and scheduling, for all customer contacts and facilitating contracted work to include follow up on all contracts ensuring all aspects of the service contract were fully met.

• Implemented an effective onboarding process for new employees in manufacturing clean room area positions.

• Handled payroll, mileage reimbursement, supply allocation, human resources, and all other owner/office manager responsibilities for a fast paced service company.

Education

• Davenport University

Associates Degree in Business

• Colorado State University

Bachelor of Science in Human Services

Anticipated Graduation: December 2026

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