Versatile Quality Assurance and Medical Billing Specialist

Rachell Vasquez

North Vernon, IN +1-812-***-**** ***********@*****.***

Professional Summary

Quality Assurance Specialist with 1+ years of experience in manufacturing and assembly environments, specializing in quality control and customer service. Proven ability to ensure product excellence and enhance operational efficiency. with strong skills in medical coding, anatomy knowledge, and office administration. Committed to leveraging diverse experience to excel in a remote Medical Billing and Coding Specialist role. With prior experience in being a Certified Medical Assistant working at Columbus Internal Medicine, and Bloomington VA Clinic I have both administered and clinical experience. Also self management and organization from years of being a caregiver. Work Experience

Home Helpers

VA Clinic, Dr. Rookstool, Nashville Family Medicine Nashville, TN Role

• Medical Assistant, certified both clinical and administrative duties

• Client care, chores, and errands

• Pulling records

• Billing and Coding

• Pulling and filing records

• Incoming phone calls and patients

• Blood work, labs, shots, vitals at check in

Quality

Honda

Assembly Worker

Guardian Bikes Seymour, IN

August 2023 to December 2023

Put parts on bikes

Cleaned

Stocked

Role

Guardian Bikes, AAM, Honda Manufacturing North Vernon, IN October 2022 to December 2023

• Assembly

• Quality Control

• 5S

• Stock and Store

AMA Manufacturing

AMA North Vernon, IN

March 2023 to May 2023

Quality

Quality Assurance Specialist

Honda Manufacturing of Indiana (HMIN) Greensburg, IN October 2022 to February 2023

Have learned a lot about assembly of a vehicle and looking for 100% quality in every production run. Role

Culvers Restaurant, Blackerby’s Restaurant Columbus, OH September 2021 to October 2022

• Opened new location with Culvers. Trained

• Morning prep and porter duties

• Cooking as needed

• Custard assistant manager

• Dishwasher

• Cashier

Culvers Department Manager

Meyer Foods Seymour, IN

April 2022 to September 2022

Dessert Specialist, open front of house, Custard area, and kitchen prep. Worked in kitchen couple days a week covering breaks learned grill, fry area, make table, and expediting. Covered breaks and trained on register, drive thru, runner, and hospitality. Received Employee of the Month first couple months open. Store clerk, bartender

Bear Wallow Distillery Gnaw Bone, IN

April 2019 to September 2019

Customer service, mix drinks, pos, clean, stock

Caregiver

Home Helpers Nashville, IN

September 2013 to September 2017

Was trained in First Aid and CPR then taken to an elderly or disabled persons home to clean, cook, help with daily activities, run errands.

Server

Season's Lodge

January 2014 to January 2015

Hostess, serve tables, buss, clean, stock and in general all the duties of that position plus banquets. Manager of Store

Big Woods Brewing Company

January 2011 to January 2013

Started working part-time here when For Bare Feet burnt down. It started as being a hostess in their new pizza place, waiting tables and helping at festivals. When I started helping in the brewery I quickly found a passion for craft beer and even how to make wine. Then I was asked to run their homebrew/gift shop. Gave tours of brewery, started their online store using Goodies.com, inventory and ordering for both shop and brewery, helped start distribution by calling local bars and liquor stores to sell our product. Once a sales team was implemented I helped them get ready for events, let them know what inventory we had every week, updates on beer and swag to come. Reported to weekly meetings of brewers and owners to take note of inventory, ordering, supplies, upcoming beers, naming those beers, licenses, etc. Sock Factory

2007 to 2012

2007 -2012)

For Bare Feet Inc.

Worked here in many different departments was quite flexible also gave tours of the facility. I really get into my work when it is something I take pride in and has a good environment. Started in Finishing which is where you wash, board, tag, and bag the socks. After Finishing I moved to knitting we ran 8-10 machines called Giacomo and Lanoti (from Italy) they produced 140-180 socks every 8 hours. Our job was to set up machines, fix machines, quality control socks, kept production sheets as well as inventory. Was on second shift and rarely saw my family so I moved back to first shift doing Quality Control. Took a family medical leave for my daughter's illness but came back and worked in Shipping and Receiving where I learned how to pick an order, pack an order, and run paperwork through the system, weight and sticker the product for shipping through UPS or FedEx.

Owner/Operator

Self-Employed Nashville, IN

January 2004 to January 2006

Silver Dollar Mowing Service

Started own lawn service with family. Our first year was mainly residential with the Brown County Schools as our only commercial. The next year we added a few small businesses. I handled the bookkeeping, schedule, maintenance on equipment, marketed door to door with flyers and handed out cards. Was on the job site every job we went to learned how to ride a 42" Scag zero turn mower but mostly did trim with weed eater and push mower. Certified Medical Assistant

VA Clinic/Bloomington Hospital Bloomington, IN

August 2001 to October 2002

• Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications

• Managed patient scheduling and ensured timely appointments for efficient workflow

• Maintained accurate medical records by documenting patient information, test results, and treatment plans

• Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies

• Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness

• Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols

• Coordinated referrals to specialists or diagnostic facilities based on physician recommendations

• Assisted in minor surgical procedures by preparing sterile instruments and providing support during the procedure

• Provided compassionate emotional support to patients during their healthcare journey

• Ensured compliance with infection control standards through proper handling of biohazardous materials

• Administered vaccinations according to immunization schedules while maintaining accurate records

• Demonstrated proficiency in using medical software systems for appointment scheduling and billing purposes

• Counseled patients on lifestyle modifications such as diet changes or exercise routines under the guidance of healthcare providers

• Maintained strict confidentiality when handling sensitive patient information per HIPAA regulations Hostess, Waiting Tables

January 1994 to January 1998

and was versatile in their business. Front line cook ran a steam table one flat top and a couple stoves and ovens. Back line cook, cooking up hams, turkey, beef, cutting and slicing, make potatoes and vegetables drop fried chicken orders and make salads, dishwashing. Hostess, waiting tables, bussing, and store clerk these jobs all entailed customer service, cleanliness, handling money, and stocking products needed for customers. Education

Medical (Associates)

Ivy Tech College

January 2001

General Studies (General educational development)

Brown County High School

August 1994 to January 1998

Upper secondary education

Associate's degree

Skills

Vacuuming Food & beverage industry experience (16–20 years) Trash removal Poaching Typing Sweeping Computer literacy Technical Proficiency Task prioritization Supervising experience Stir-frying Microsoft Office Bussing Time management Email support Health insurance information Google Docs First aid Recipe adherence Passenger pickup and drop-off Assisting with ADLs Temperature control Medical scheduling HIPAA Serving Lesson planning Customer communication Ethernet Kitchen health and safety standards Quality data entry Steam cooking Clinical documentation Intake Route planning CPR Certification Customer service Google Calendar Senior care ICD-10 Outpatient Team management Staff training Staff scheduling Blood sampling Order taking Critical thinking Personal vehicle (delivery method) Customer inquiry handling Time & attendance systems Problem-solving Phlebotomy Daycare Zoom Documentation review Customer relationship building Front desk Communication skills First Aid Certification self-motivator. POS systems Assembly Quality assurance Document review

(document control) Removing debris Venipuncture Financial sales Customer retention Client interaction via phone calls Sautéing Food service bill preparation Complaint handling Team motivation (leadership skill) Abbreviated Injury Scale (AIS) Sanitizing surfaces Cocktail experience Food & beverage industry - Food & beverage industry experience (16-20 years) Facebook Accounts Receivable Answering guest questions Medical referrals Sales Coffee experience English Health insurance authorizations Computer operation Written communication TRICARE health insurance Healthcare provider information Microsoft Outlook Data entry Cash handling Food safety management Healthcare data collection Research Windows Food safety Cleaning Pre-cooking preparation Mirror cleaning Caregiving Hiring RECEPTIONIST Restaurant supply ordering Dusting Childcare Clerical experience Clinic experience Mopping Experience with children navigate online resources Beverage refills Microsoft PowerPoint Grilling Beverage pairing School experience OSHA (regulatory compliance area) Driving Administrative experience Medical office experience Table setting Care plans Organizational skills Anatomy knowledge Phone communication Door-to-Door Experience Nutrition Food allergen management Roasting Manufacturing Presentation software Managing kitchen staff - Largest kitchen staff managed (1-10 employees) Writing skills Multi-line phone systems Microsoft Excel Boiling cooking technique Customer support Baking Veterans Affairs (VA) health insurance CPR Deep frying Kitchen hygiene Insurance prior authorization Computer skills Word processing SHIPPING Client relationship development Microsoft Word Cash register operations FileMaker QuickBooks Medical terminology Client invoicing SHIPPING AND RECEIVING Office Administration RETAIL SALES Data collection Financial data reconciliation Restaurant experience Decision making Broiling Pallet jack Balancing cash drawers Attention to detail Phone reception Crew management Mobile devices Hand tools Mechanical knowledge Leadership Assisted living Counting cash Balancing end-of-day transactions Home health Patient interaction Food safety sanitizing procedures Quality control Vital signs Medical coding Patient transport Sanitation procedures Cash register

Certifications and Licenses

First Aid Certification

August 2025 to August 2027

American Red Cross

CPR Certification

August 2025 to August 2027

AED

American Red Cross

Basic First Aid certificate, Any valid issuer for CA Additional Information

Authorized to work in the US for any employer

Skills

• Very hard worker, organized, self-motivated, love staying busy. I have great customer service skills.

• When working at For Bare Feet, Inc. I learned one important thing "Quality over Quantity" I believe that if more businesses practiced this, we would have less junk products in the world.

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