Tonya K. Hancock
Columbus, GA 31907
************@*****.***
Employment History
Nurse Practitioner-MRG (Contracted VA disability provider)
June 2023-Current Columbus, GA
Complete veteran disability/separation exams as requested by VA
Complete veteran in-home disability exam within the state of Georgia and South Carolina as needed
Assess Veteran's for changes in condition/diagnoses as requested
Complete medical opinions per diagnosis with evidence-based peer reviews
Nurse Case Manager II (Anthem Blue Cross and Blue Shield)
January 2019-June 2023 Midland, GA
Quarterly to monthly calls with insured patients to ensure all health needs were managed and provided patients with medical recommendations as needed
Collaborated with physician, clinical reviewers and/or medical directors to interpret appropriateness of care, intervention planning, and general clinical guidance
Collaborated with providers to assess consumer needs for early identification of complications and proactive planning for discharge
IMPACT Award-Mission-driven Performance 2020
IMPACT Award-Great Performance 2021
Center Nurse Executive/DON (Genesis Healthcare)
November 2017-December 2018 Renaissance Center Griffin, GA
Directed a 138 skilled bed facility
Supervised and managed all nursing staff/department
Collaborated with Administrator, Medical Director and Nurse Practitioner to provide adequate and quality care to residents
Managed and maintained nursing budget
Achieved a deficiency free survey 2018
Reviewed and updated 802/672 paperwork daily as needed
Assistant Director of Nursing Services (Genesis Healthcare)
April 2015-Novermber 2017 Rivertown Center Columbus, GA
Ensured all nursing staff complied with department procedures and policies
Assisted the Director of Nursing in managing the Nursing Department
Ensured the availability of staff and helped with the replacement of staff personnel
Supervised and reviewed Nursing documentation/medication administration daily
Completed 802/672 biweekly
RN Case Manager
November 2014-March 2016 Glory Hospice, Columbus, GA
Implemented case management responsibilities and provided direct care as outlined in the Interdisciplinary Plan of Care
Assigned the on-call RN rotations and also provided directive, care and nursing service after hours as needed
Collaborated with other hospice personnel in the direct care of shared patients to ensure all providers were up to date on each individualized patient plan of care and recertification
Performed ongoing evaluations and assessments to revise initial plan of care as the needs of the patient changed
Assessed patient’s home care needs and developed an individualized treatment plan
Assistant Director of Health Services
September 2013-April 2015 Pruitt Health of Greenville, Greenville, GA
Assisted the Director of nursing in recruiting, training, and disciplining of nursing staff
Responsible for the monitoring of Coumadin therapy and scheduled monthly labs
Supervised and reviewed daily Medicare charting (COMS Care Coordinator)
Performed and reviewed assessments of the mental and physical status of all patients upon admission and every twenty-four hours
Facilitated medical care, identified critical medical needs and emergency situations and provided healthcare treatment within my legal scope of medical/nursing practice
Forensic Psych-Unit Charge Nurse (West Central Hospital)
April 2012-September 2013 Department of Behavioral Health and Developmental Disabilities, Columbus, GA
Managed and supervised day shift nursing staff and mental health patients (individuals) within a locked facility
Acted as a member of code yellow team, in response to agitated/violent behavior of individuals requiring verbal/physical de-escalation and/or other behavioral management
Performed health assessments of individuals by evaluating their physical, mental, and environmental health status; provided nursing interventions based on assessment of need
Promoted socialization and conversation with individuals, allowing them to express concerns in a nonjudgmental, unhurried environment
Educated individuals in mental health maintenance, disease processes and prevention
Florence Nightingale Award 2013
Education
Walden University
November 2022
Adult Gerontology Primary Care NP
Master’s Degree
Minneapolis, MN
Jacksonville State University
December 2017
Bachelor of Science in Nursing
Jacksonville, AL
Southern Union State Community College
May 2011
Associate degree Nursing
Opelika, AL
Great Plains Technology Center
February 2003
Licensed Practical Nurse
Lawton, OK
Skills
Tele-health assessment and care management
Time management skills
Patient and family education
Critical thinking and problem-solving skills
Patient assessments and Care-plan management
Excellent leadership and interpersonal skills
Outstanding written and verbal communication skills
References
References are available on request.