Data Entry Specialist with Data Integrity Focus
Resume:
IHEJIRIKAH PRECIOUS OLUCHI
Customer service Customer support Data enthusiast Data Entry
SUMMARY
● A detailed-oriented and highly organized data entry professional, with a strong track record of accurately managing large volumes of information. Experienced in collecting, updating and verifying clients data across multiple channels, with a keen eye for identifying and resolving errors, while maintaining utmost confidentiality
● Adept at meeting daily targets with proven ability to communicate effectively with customers to clarify discrepancies and provide guidance on data-related processes.
● Proficient in the use of google and Microsoft workplace tools and committed to delivering efficient, and reliable support in fast-paced environments
SKILLS
Customer Support and Relationship management Email and chat Support Data Entry and Record Management Problem Solving and Multitasking CRM Tools Complaint Resolution and Escalation Handling Microsoft Office Suite Google workplace
WORK EXPERIENCE
Data Management Officer – AccessArm pensions Mar. 2023 – Dec.2025
● Collected and consolidated client update request forms daily (onsite and electronic) from multiple locations, ensuring completeness and proper documentation.
● Entered and processed 60+ client data updates per day with a high level of accuracy and attention to detail.
● Identified and corrected data discrepancies by reviewing error reports and coordinating with clients to obtain accurate information.
● Maintained data integrity by verifying entries against source documents and adhering to company data management standards.
Assistant Farm Supervisor – (ACEPRD) May 2021- April 2022 Africa Centre of Excellence in Phytomedicine Research and Development
● Maintained accurate and up-to-date records of farm produce sales using Microsoft Excel, improving data reliability and enabling prompt, informed responses to customer inquiries
● Supervised daily farm operations, ensuring efficient workflow, timely order fulfillment, and consistent product availability to meet customer demand
● Developed and delivered structured monthly reports, enhancing visibility into operations and supporting better decision-making
● Tracked and analyzed farm input usage, strengthening pricing accuracy and improving the ability to clearly communicate product value and cost breakdowns to customers EDUCATION / CERTIFICATION
Nnamdi Azikiwe University — Awka, Anambra
Bachelor of Science in botany
Skilledge Consulting Limited — CSRM
Customer Service and Relationship Management
West Africa Association of Customer Service Professionals (WAACSP) Customer Relationship Management (CRM)
Click-On-Kaduna
Data Science Fellowship Program (DSFP)
INTERESTS
Nature & Wildlife Conservation Entrepreneurship Women Empowerment Data LANGUAGES
English - Native/Bilingual
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