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Medicaid Billing and Credentialing Specialist

Location:
Kaplan, LA
Posted:
May 06, 2026

Contact this candidate

Resume:

Lisa A. Hardy

***** ** *** ***

Kaplan, LA *****

Cell 337-***-****

To obtain a challenging position that offers advancement opportunities.

Abbeville General Hospital

Abbeville, LA

Medicaid Biller

08/24 to present

Responsible for all aspects of Medicaid billing for Molina and LA Healthcare Connect

Audit account for reasons of unpaid insurance balances

Submit any necessary information to the insurance for payment on charges

Appeal any unpaid discrepancies

Audit for refund on account

Print and forward HCFA to insurance

Transfer, write off, input payments on account if distributed or posted incorrectly

Insurance collection calls

Post payments

Resource Management Services

Lafayette, LA

Billing Coordinator

12/2022 to 6/2024

Responsible for all aspects of credentialing of providers for ALL insurances including Medicare and Medicaid, refunds and billing

Filling all paperwork to have provider credentialed with insurances via either paper or insurance portal

Billing of mental health claims

Posting of ALL payment whether auto or manual

Audit accounts for proper payment

Mapping of system for correct billing

Abbeville General Hospital

Abbeville, LA

Credentialing Coordinator

07/19 to 12/2022

Responsible for all aspects of credentialing of providers for ALL insurances including Medicare and Medicaid, refunds and client billing

Filling all paperwork to have provider credentialed with insurances via either paper or insurance portal

Auditing credit balance report and sending request to have credits refunded if needed

Auditing client bills and mailing invoices

Posting of client invoice payments

Assist in payment posting, if needed

Assist with any sorting mail and distributing to billers

Will assist with any task where help is needed

Vanderbilt University Medical Center

Nashville, TN

SR Reimbursement Specialist

9/18 to 6/19

Responsible for all aspects of auditing accounts in credit balance and refunding.

Work undistributed report - audit account and refund

Audit account in credit balance/Refund insurance or patient, whoever is needed

Charge verification form - form sent to billing coordinator of a department when copay is taken and there is no charge on account for date of service

Post payments as needed when payments department is behind

Any money left undistributed from payment posted must be researched and refunded if needed

Handle all checks that are returned for void

Acadiana Computer Systems

Lafayette

Billing Specialist

11/05 to 8/18

Responsible for all aspects of the billing process for eight (8) different Anesthesia accounts

Work outstanding balance reports for all insurance

o Medicare

o Medicaid

o Private

Audit account for reason of unpaid insurance balances

Submit any necessary information to the insurance for payment on charges

Appeal any unpaid discrepancies

Audit for refund on account

Print and forward HCFA to insurance

Transfer, write off, input payments on account if distributed or posted incorrectly

Insurance & patient collection calls

Post payments

Medical Coding

Willstaff Worldwide/ACS (TEMP SERVICE)

Lafayette

Billing Specialist

8/05 to 11/05

Responsible for all aspects of the billing process for four (4) different accounts

Work outstanding balance reports for all insurance

o Medicare

o Medicaid

o Private

Audit account for reason of unpaid insurance balances

Submit any necessary info to the insurance for payment on charges

Appeal any unpaid discrepancies

Audit for refund on account

Print and forward HCFA to insurance

Transfer, write off, input payments on account if distributed or posted incorrectly

Insurance & patient collection calls

Accel Protection & Technologies/Argus Security

Scott

Office/Accounting Manager

10/02 to 7/05

Responsible for all aspects of the office process

Accounts Receivable/Collections via QuickBooks Pro

Accounts Payable via QuickBooks Pro

Complete payroll process including taxes via QuickBooks Pro

Deposits

Ordering supplies

Answering 10 line phone, routing calls to appropriate personnel

Month-End process

Sales tax

Keep accurate/up to date employee records

Vanderbilt University Medical Center

Nashville

Physician Billing Coordinator/ UCHS/VHCC

11/00 - 6/02

Responsible for all aspects of the billing process

Assist with administrative duties; supervise one (1) employee

Charge entry in GUI, process claims, processing of denied claims

Accounts payable/receivable

Post payments via Epic

Ordering of supplies

Deposits

Process all month end reports

Audit account for reason of unpaid insurance balances

Submit any necessary info to the insurance for payment on charges

Appeal any unpaid discrepancies

Print and forward HCFA to insurance

Transfer, write off, input payments on account if distributed or posted incorrect

Reimbursement Specialist - Vanderbilt U. Med. Center

3/98 - 10/00

Responsible for all aspects of auditing accounts in credit balance and refunding.

Undistributed report - audit account and refund

Credit report - audit account and refund

Audit account in credit balance/Refund insurance or patient, whoever is needed

Mail/letters from insurance company wanting money back - audit account and refund

Refund/Recoupment letters - letters to insurance company when recoupment is done a fter a refund has already been processed and mailed

DB2 report - audit account and refund

Charge verification form - form sent to billing coordinator of a department when copay is taken and there is no charge on account for date of service

Post payments as needed when payments department is behind

Any money left undistributed from payment posted must be researched and refunded If needed

Handle all checks that are returned for void

Education

Kaplan High School

Gulf Area Technical Institute

Account Clerk degree

(Outstanding top graduate - GPA 3.73)

Volunteer Tax Course (VITA)

Organizations

Future Business Leaders of America (FBLA)

Vocational Industrial Clubs of America (VICA)

Treasurer

References

Available on request.



Contact this candidate