HR Practitioner with Customer Management Experience
Resume:
PROFILE
CONTACT
PHONE:
EMAIL:
*****************@*****.***
HOBBIES
Reading
Running
Family vacation
gym
JESAMINE ABRAHAMS
HUMAN RESOURCE MANAGEMENT AND PRACTICE
EDUCATION
School: Chris Jan Botha
Senior Secondary school
2010 - [To]20214
Achieved my GRADE 12 (MATRIC)
Company studies
nova one group
23 April 2021 - 2021
CERTFICATE IN CUSTOMER MANAGEMENT
I had the pleasure of completing my customer management and open doors in my career for growth.
School: Damelin online uni4
2022 - [To]2024
QUALIFICATION in NATIONAL DIPLOMA IN HUMAN RESOURCE MANAGEMENT AND PRACTICE
I had the pleasure of achieving my diploma in HR Management it has been one of my greatest achievements in my career journey and allows me to broaden my career
WORK EXPERIENCE
Nuway Housing temp receptionist
2014–[To]2017
I worked as a temporary receptionist to gain work experience after completing school I was responsible for answering calls and being the first face at the front desk greeting and directing visitors. Ref: Neels Serfontien/Kashieba Abrahams 082-***-**** \ 011-***-**** Franco international frontline receptionist
2017–[To]2019
Frontline receptionist responsible for managing the salon, opening and closing the store, inventory, cash ups, invoice admins, making bookings, and answering calls interacting with clients and managing stylist. Ref: HEAD OFFICE 011******* / 011*******
First National Bank sales advisor
2020–[To]current position
My responsibility is to build strong customer relationships to understand their needs and provide tailored solutions, demonstrate product knowledge to drive sales and meet targets.
Achievements: consistently exceed monthly target and achieve a customer satisfaction rate of at least 95% and maintain quality assurance rate of 100%. Ref: SIYABULELA GONGO (LINE MANAGER) 078*******
Harry, Ramaano Llewellyn (LINE MANAGER) 081******* SKILLS
95% 100%
75.00% 100.00%
computer litrate
computer litrate
adapt to
change
creative skills
sales and
negotiation
teamwork and
colaboration
Series 1 95% 95% 95% 95% 100%
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