Deepa Patel
***** *. **** ***** ***, Cerritos, CA 90703.
Cell: 562-***-****.
Email: ***********@*****.***
My Profile
I am very detail-oriented, hard-working, loyal, with a positive attitude, and able to effectively manage multiple high-priority assignments unsupervised. I have a proven reputation, with a consistent history of exemplary performance reviews and recognition for excellence in administrative duties, including administrative and executive support, customer service, computer skills, office management, technical writing, data entry, imaging and document preparation and account management. I am bilingual in Gujarati, Hindi and Marathi.
If hired, I am available for the training and full/ part time position.
Skills
Prescription Processing & Pharmaceuticals Calculations
Drug Classification & safety and FDA compliance.
Excellent Communication and relational skills within small companies.
Knowledge of the law and court system (legal), excellent organizational skills, general office and secretarial skills.
Proficiency of Microsoft Word, Excel, PowerPoint, Internet Explorer and Outlook.
Education & Training
ABC Adult School - Cerritos, CA. Pharmacy Technician
June 2016 - December 2016
Completed curriculum delivered in classroom, online and lab settings covering topics including:
Medical & Pharmaceutical Terminology, Pharmacology of Medications, Retail Pharmacy Procedures, Medicare & Medicaid Reimbursements, Pharmaceutical Calculations, FDA Drug Safety Guidelines, Prescription Filling, Medication Compounding, Medication Inventory Management, Patient Care & Interaction.
ATI College – Norwalk, CA. Ultrasound Technician
May 2007- August 2008
Diagnostic Medical Ultrasound Technology Program: 160 hours medical terminology, anatomy, and physiology; 360 hours in subject of vascular; 360 hours in subject of physics and instrumentation; 360 hours in OB/GYN; 360 hours in Abdominal; accumulations of over 800 clinical hours. BLS certified. ARDMS # 135914.
Knowledge in before & after Ultrasound patient care
Dedicated team player
Mithibai College – Vile Parle, India. T.Y.B.Sc (Chemistry)
June 1994 -May 1997
Major – Physical, Organic and Inorganic.
Minor – Synthetic Drugs & Dyes.
Certifications
PTCB Certified Pharmacy Technician
Certified Pharmacy Technician.
Certified Phlebotomy Technician 1.
CPR Certified.
Certified Bail Bond Agent.
Professional Experience
Anaheim Regional Medical Center Pharmacy Technician
June 2021 - Current
Preparation – Accurate and timely preparation of medications which may include selection, labeling, repackaging, non-sterile compounding, and sterile compounding
Medication Management. Properly operate the ADMs (Automatic Dispensing Machines); prepack bulk medication and repackage into individual size packaging; prepare all medications in a sterile and clean environment; fill and document patient orders; properly dispose of medication
Delivery & Care. Round to floors and deliver medications or pharmaceutical supplies to patients, nursing station or surgery; add measured drugs or nutrients to intravenous (IV) solutions
Maintains proper storage and security of controlled and non-controlled medication.
Minimized risk and maintained accuracy, adhering to proper medication-handling techniques and industry best practices.
Avoided product waste with proper stock rotation procedures.
Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels.
Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
Protected individuals by following aseptic techniques and preparing items under sterile conditions.
Prepared IV packs by restocking supplies and adding measured drugs or nutrients to solutions.
Supported pharmacists by measuring, counting and labeling prescriptions.
Medication Reconciliation. Gathering medication dosage information from patient, family members or from other facilities(ex. cvs, Walgreens) to Optimize patient safety by preventing drug-related risks and to ensure safe and improvised coordinated care.
Making IV’s, baby TPN, some chemo drugs. Cleaning iv hoods. Cleaning all supplies before transferring it to iv room.
Alpha Pharmacy - Anaheim, CA. Pharmacy Technician
Aug 2017 - Current
Filling new and refilling prescriptions and placing them in the appropriate areas to be checked by the pharmacist.
Making bubble packs for Nursing homes patients.
Sorting, stocking and labeling medications and monitoring inventory
Receiving written prescriptions or refill requests on phone, net or in person and verifying that the information is complete and accurate and processing the orders accordingly.
Calling Patients & Nursing homes for the medicine reminders and for any changes on their prescriptions.
Calling Doctors & Hospitals for patients medicine list accuracy before dispensing the meds.
Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Strictly maintained customers and patient confidentiality.
Performed Inventory and reordered depleted stock & new merchandise.
Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications.
Demonstrated accuracy in cashiering, cash handling and credit-card processing.
Walgreens Pharmacy - Buena Park, CA. Pharmacy Technician (volunteer)
October - December 2016
Filling new and refilling prescriptions and placing them in the appropriate areas to be checked by the pharmacist.
Maintain integrity and hazardous waste control during prescription order processing.
Receiving written prescriptions or refill requests and verifying that information is complete and accurate.
Provided friendly customer service at prescriptions drop-off and pick-up counters.
Performed clerical tasks, such as filing, answering phones, and operating a cash register, maintaining prescription records.
Demonstrated accuracy in cashiering, cash handling and credit-card processing.
Lakewood Bail Bonds – Lakewood, CA. Assistant Manager.
March 2010 – Current
Meet customers by phone or in person to provide information about bails and its services.
Proper filing and organizing all customers files and documents.
Determine charges for services requested, collect deposits or payments, or arrange for billing, making invoices.
Reconciling payments with bills.
Preparing weekly payrolls and Managing Financial Reports.
Training new bail agents.
Gardena Memorial Hospital – Gardena, CA. Ultrasound Technician (part time)
April 2008 – July 2008
Coordinate work with physicians and other health care team members, including providing assistance during invasive procedures.
Prepare patients for exams by explaining procedures, transferring them to ultrasound tables, scrubbing skin and applying gel, and positioning them properly.
Provide sonograms and oral or written summary of technical findings to physicians for use in medical diagnosis.
Perform clerical duties such as scheduling exams and special procedures, keeping records and archiving computerized images.
Scanning Patients, Familiar with Sterile Preparation and Assistance for Invasive Procedures as: Thoracentesis, Paracentesis, Breast Biopsy, Needle localization, Thyroid Biopsy, Fine Needle Aspiration.
Select appropriate equipment settings and adjust patient positions to obtain the best sites & angles.
Obtain and record accurate patient history, including prior test results and information from physical examinations.
M.S.International, Inc. – Orange, CA. Customer Service Rep.
March 2002- April 2007
Make purchase orders to meet the material requirements.
Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims with supervisors.
Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, open or cancel accounts, or to obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Taking necessary steps in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Making Invoices and collecting payments from the customers and making adjustments for the returned goods.
Worked hand in hand with the manager and supervisor.
Consistently meet required deadlines in fast-paced environment
References
Available upon request.