**************@*****.***
Dallas *5220
Dynamic professional with a
versatile background in sales
and operations. Adept at
multitasking and fostering
teamwork, with a track record
of implementing effective
strategies that enhance
productivity and drive business
success. Highly motivated
professional specializing in
troubleshooting, problem-
solving, and quality assurance.
Proven track record of meeting
production goals and
exceeding customer
expectations. Excellent
communication, organizational
and multitasking skills, with the
ability to work independently
or in a team environment.
PROFESSIONAL
SUMMARY
SKILLS
Attention to detail
Problem-solving
Teamwork and
collaboration
Equipment operation
Safety compliance
Effective communication
ALEXIA BURNS
Corporate Virtual Operator
Marketing Recruiter
EXPERIENCE
All My Sons
Aug 2025 – Feb 2026
Farmers Branch, TX
• Ensured timely completion of all production tasks. Collaborated with operators as part of team, keeping projects on task.
•
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
•
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
•
Utilized strong analytical and problem-solving skills to address operational issues.
•
Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
•
Enforced work practices and procedures to reduce workplace safety and health hazards.
•
Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
•
Monitored driver performance to ensure compliance with safety regulations.
•
Utilized logistics software to optimize routes for efficient delivery of goods.
•
Newbern Excell
Nov 2024 – Jul 2025
Grand Prairie, TX
Generated weekly, monthly reports on active requisitions, open positions filled, closed rates and candidate sources used.
•
Prepared offer letters, contracts and other documents required for successful onboarding of new hires.
•
Successfully collaborated with hiring managers to determine staffing needs and develop effective recruiting plans.
•
Developed and implemented innovative strategies for sourcing passive candidates through social media, networking events, job boards.
•
Attended job fairs and college career days to network and identify qualified candidates for current openings.
•
Maintained an organized database of resumes and other pertinent information associated with each applicant.
•
Staff leadership and
development
Sales leadership
Loss prevention expertise
Incident reporting
Detail-oriented
Multitasking
Customer service
English
LANGUAGES
Advanced
Sales Manager
Developed and executed creative digital marketing strategies to increase brand awareness and drive website traffic.
•
Analyzed website performance metrics to identify
opportunities for improvement in user experience and conversions.
•
Organic Freedom
Feb 2022 – May 2024
Lewisville, TX
• Managed customer accounts and customer relationships. Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
•
Analyzed sales data to identify trends and make
recommendations for improvement.
•
Assisted in the development of loss prevention programs designed to reduce shrinkage and increase profitability.
•
Successfully managed and reconciled payment processing accounts for multiple clients, ensuring accuracy in all transactions.
•
Assisted customers with inquiries related to their payment transactions, providing timely responses to requests for information or assistance.
•
Regularly updated customer contact information and payment records.
•
High School Diploma
EDUCATION
Ray Braswell high school
26750 E University drive,
Aubrey, TX