Versatile IT & Audio Production Specialist

Stefano Barone

Information Technology Professional

Port Orchard, United States, 253-***-****, ****************@*****.*** PROFILE

Versatile technical professional with hands on experience across IT support, logistics, and audio production. Proven track record as a FedEx Team Lead and courier managing time critical deliveries, coordinating pre sort operations, and providing first line hardware/software support. Experienced IT Specialist supporting desktops, mobile devices, and basic networking for office and field teams, with a strong focus on reliability and user support. Background in audio engineering and sound design, including recording, editing, and mixing sessions and maintaining studio equipment and software. Known for quickly troubleshooting issues, training and assisting teammates, and adapting skills across warehouse, construction, and creative studio environments. EMPLOYMENT HISTORY

Feb 2016 — Nov 2024 IT Help Desk, TopSoundsAudio

- Provided front line help desk support, troubleshooting hardware, software, and account issues for studio staff and clients.

- Installed, configured, and maintained workstations, audio interfaces, and peripherals used for production and editing.

- Supported DAW and plugin issues (crashes, missing plugins, latency, routing problems), walking users through fixes and documenting solutions.

- Designed original sound assets (FX, atmospheres, foley) for music, video, and media projects based on project briefs.

- Edited and processed audio using EQ, compression, layering, and creative effects to achieve polished, production ready sounds.

- Organized and maintained sound libraries, naming and tagging assets so producers and engineers could quickly find needed material.

- Collaborated with producers and clients to refine sound direction, incorporating feedback and iterating on drafts under tight deadlines.

Jun 2022 — Sep 2023 Audio Engineer, Red Rose Recordings

- Recorded artists and instruments in studio, selecting and positioning microphones to capture clean, balanced sound.

- Operated and optimized recording console, audio interface, and DAW software (e.g., Pro Tools/ Reaper/Logic) throughout tracking and overdub sessions.

- Edited audio tracks by comping takes, tightening timing, cleaning noise, and aligning vocals and instruments for clarity.

- Mixed songs by balancing levels, EQ, compression, reverb, and other processing to achieve a polished, release ready sound.

- Managed session setup and teardown, including patching hardware, organizing session files, and maintaining an efficient, organized workflow.

- Collaborated with artists and producers to translate creative direction into technical decisions, providing feedback on arrangements and sound design.

- Maintained and troubleshot studio equipment, cables, and signal flow to minimize downtime during recording sessions.

Nov 2022 - Current Team Lead/Courier, FedEx

- Led a small courier team to complete safe, on time pickup and delivery of packages while meeting scan accuracy and service standards.

- Coordinated pre sort operations by staging freight and setting up scanning and conveyor equipment to keep the sort running efficiently.

- Performed courier duties including operating a delivery vehicle, scanning and securing packages, and providing professional customer service on assigned routes.

- Provided first line technical support for workstations, handheld scanners, and label printers, resolving basic issues and escalating complex problems to IT.

- Trained and assisted coworkers on procedures, safety policies, and system use, helping maintain high accuracy, compliance, and smooth shift operations. EDUCAT I ON

Dec 2024 — Current Bachelor of Science, Cybersecurity and Information Assurance, Western Governors University

During this tenure, I will collect all necessary certifications, such as

• A+

• Network+

• CompTIA Security+

• Project+

• CySA+

• Network Vulnerability Assessment Professional

• Network Security Professional

• Security Analytics Professional

• PenTest+

• IT Operations Specialist

• Secure Infrastructure Specialist

• Linux Essentials

Jan 2019 — Nov 2022 IT Specialist, Alchemy Concrete Works

- Provided day to day technical support for office and field staff, resolving issues with computers, phones, and basic networking.

- Installed, configured, and maintained desktops and laptops, including operating systems, user accounts, and standard business software.

- Set up and supported printers, scanners, and other peripherals used for estimating, invoicing, and job site documentation.

- Supported mobile devices and tablets used by supervisors and crews for time tracking, plans, and job management applications.

- Performed basic network tasks, such as maintaining local network connectivity and Wi Fi, and assisting with account and password management.

- Helped protect company data through regular updates, basic patching, antivirus, and assisting with backups for key files and systems.

Technical Skills

Windows desktop support (install, configure, troubleshoot) Basic networking (Wi Fi, IP addressing, DNS, connectivity) Hardware setup and diagnostics (PCs, printers, scanners, peripherals) Mobile device and tablet support for field/remote users User account and password management

Software installation, updates, and basic patching Antivirus and basic cybersecurity best practices

Help desk / ticket-based support and remote troubleshooting tools Audio/DAW troubleshooting in production environments Core soft skills

Troubleshooting and analytical problem solving under time pressure Clear, patient communication with non technical users Customer service mindset from logistics and support roles Documentation, note taking, and following procedures Teamwork, cross department coordination, and training coworkers SKILLS

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