Program Management & Admissions Leadership Expert
Resume:
MARY L. PETERS
*** ****** ******, **********, ** 15219 302-***-**** ***********@*******.***
EDUCATION
Northcentral University, Scottsdale, AZ
Doctor of Education (E.D.)
Major: Educational Leadership- Anticipated Graduation Date: May 2027
Springfield College, Springfield, MA
Master of Science Degree Awarded May 2001
Major: Human Service Administration
Cheyney University, Cheyney, PA
Bachelor of Arts Degree Awarded May 1996
Major: Communications
PROFESSIONAL HISTORY
Program Management/Recruitment
Provided leadership in developing and implementing innovative recruitment strategies designed to attract students to the undergraduate and transfer programs.
Facilitated long-range planning using data and applied theory to analyze the marketplace in support of recruitment and marketing strategies to align with the University’s strategic plan, mission, and goals.
Developed and implemented follow-up activities consistent with the general recruitment plan of the campus, which encourages students to complete the admissions process.
Represented University to prospective students, parents, high school guidance counselors, two-year colleges, and visitors from the community, by providing guidance and counseling on the university admissions process. Counseled students and parents about post-secondary educational options and recruited them to the University.
Conducted individual and group information sessions and provided campus tours. Represented University at high school and college day/night recruiting events, including in- person and virtual college fairs.
Developed positive relationships with high school and college counselors and disseminated accurate and timely information related to admissions.
Evaluated credentials for admissions, by administering the policies and procedures for students, including evaluation of transcripts, standardized test scores, essays, recommendations, and general information on the FAFSA process.
Maintained communication by phone, text, email, mail and /or virtual means of correspondence with prospective students through all stages of the admissions process in a courteous, clear, efficient, and timely manner.
Maintained accurate records of all recruitment activities and compiled reports on recruitment initiatives.
Collaborated with other departments such as the Communications office, Registrar, Financial Aid, Student Success, Housing, Athletics, Academic Success, Student Life, and Housing. Engaged campus community around recruitment, student success and retention strategies.
Assessed the communication and marketing strategy from the admissions office to ensure it was aligned with the university’s recruitment plan.
Managed a full cycle recruitment process including, sourcing, resume reviews, screening, interview process management, job development, implemented career fairs, created relationship with employers, maintained candidate relationships, extended offers and closed candidates for employment. Created and executed Internship Program for college students in various fields. Responsible for training of mentors and placement of students.
Hired and supervised staff in daily activities and general care of residents in carrying out established institutional policies and procedures to ensure and maintain the safety control and well-being of youth in the YWCA’s Youth Residential program.
Coordinated recruitment and academic advisement activities with public school administrators and staff.
Collaborated with representatives of various social service agencies to disseminate educational services to community residents.
Evaluated program participants and made recommendations on classification, assignments, discharge, aftercare, and alternative programs for clients.
Assisted in federal grant writing proposals and implemented programs to meet federal guidelines.
Prepared and monitored budget and financial accounting for the YWCA and Upward Bound programs.
Instruction and Counseling
Instructed students in theories of counseling, child development, human development, introduction to human services, first-year seminar retention courses, and utilize blackboard course management system. (face-to-face, and online courses)
Advised new and returning students on courses for specific majors, conducted orientation sessions and meetings with students concerning drop-add, change of major, registration and general advising.
Counseled first year and returning college students in transitioning into college life academically and socially.
Advised Upward Bound program participants in choosing college preparatory courses.
Planned and implemented workshops/seminars on SAT Prep, college applications, financial aid process, college life, time management, test-taking strategies, student activities and career development.
Presented academic workshops i.e. study skills, time management, test taking skills,
memory enhancement, goal setting, and interview skills for Upward Bound program participants and college students.
Direct Services and Support Services
Supervise Direct Care Workers and Nurses in the day-to-day management and oversite of specific programs within the organization. Responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. Provide guidance, support and direction to staff members. Conducts regular check-ins and provides feedback to staff regarding performance and areas for improvement.
Prepares and manages house schedule in coordination with the Program Manager.
Counseled, guided, and provided crisis intervention to mental health individuals.
Monitored records, evaluated client progress, and communicated such information to clients’ parents and agency multi-disciplinary team.
Recruited participants for youth programs by establishing contacts with representatives of area high schools, social service organizations and agencies.
Developed and implemented orientation sessions with newly referred clients with developmental disabilities to ensure understanding of their rights and responsibilities.
Implemented and executed job and college fairs for employment opportunities for clients served.
Performed administrative duties associated with Welfare to Work counseling, case management, and support services for clients.
Designed and implemented personalized programming to assist in clients’ social, emotional, and physical development.
EMPLOYMENT HISTORY:
8/2025-Present Program Lead
Merakey, Mental Health, New Castle, DE
1/2024-2/2025 Associate Director of Admissions
Cheyney University, Cheyney, PA
9/2021-1/2024 Assistant Director of Admissions for Marketing and Communications- Office of Admissions
Cheyney University, Cheyney, PA
10/2017- 8/2020 University Relations Recruiter- Talent Acquisition
Merakey Innovative Care and Education Solutions, Blue Bell, PA
8/2015 – 3/2017 Academic Counselor - Student Affairs
Delaware Technical Community College, Wilmington, DE
8/2013 – 3/2017 Adjunct Instructor - Student Affairs/Human Services Departments
Delaware Technical Community College, Wilmington, DE
4/2004 – 7/2014 Program Director/ Student Enrichment Coordinator- TRIO Upward Bound Classic
Delaware Technical Community College, Wilmington, DE
COMPUTER SKILLS: Proficient in Microsoft Word, Excel, Access, PowerPoint, Outlook, Google Docs, Blackboard Course Management System, Power Campus, and Banner Web.
PROFESSIONAL MEMBERSHIPS:
Cheyney University, Student Advisor- National Council of Negro Woman, Inc. (NCNW): 2021-2025
Advisory Committee- Main Line Chamber of Commerce: 2018- 2020
Advisory Committee- Campus Philly: 2018-2020
Office of Women in Higher Education (OWHE): 2014 - 2017
Member of Delaware State Trio Organization (DSTO): 2004-2012
Member of Mid-Eastern Association of Educational Opportunity Program Personnel (MEAEOPP): 2004-2012
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