Versatile Retail & Food Service Professional
Resume:
Britney Gabbard
Hillsboro, MO *****
************@*****.***
Professional Summary
Versatile professional with expertise in maintaining cleanliness, managing cash transactions, and preparing food items, ensuring high standards of hygiene and customer satisfaction. Demonstrates strong skills in teamwork, effective communication, and resource optimization across diverse roles in retail and food service environments. Committed to enhancing operational efficiency and fostering a supportive team atmosphere, ready to contribute to a dynamic workplace. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service
Concentrix-Arnold, MO
October 2025 to February 2026
Helping members with their banking needs
Receptionist
Chestnut Health Systems-Hillsboro, MO
January 2025 to March 2025
• Greet patients warmly, manage appointments efficiently, and maintain a welcoming atmosphere. Streamline check-in processes, reducing wait times and enhancing patient satisfaction. Handle sensitive patient information with utmost confidentiality. Meticulously update and organize medical records, ensuring accuracy and compliance with healthcare regulations. Work closely with medical staff to coordinate patient care. Facilitate smooth communication between patients and healthcare providers, improving overall service delivery.
Custodian
Hillsboro School District-Hillsboro, MO
May 2024 to September 2024
Maintained school cleanliness, ensuring a safe learning environment.. Managed waste disposal efficiently, promoting a healthy atmosphere. Collaborated with team to promptly address maintenance issues. Operated cleaning equipment to enhance task efficiency. Implemented safety protocols to prevent accidents and ensure compliance. Caregiver
Social Security Administration-Hillsboro, MO
August 2022 to January 2024
Assist clients with daily needs, ensuring comfort and maintaining accurate records. Coordinate with healthcare teams to enhance client well-being and satisfaction. Implement care plans that improve client outcomes and foster trust. Maintain detailed documentation, ensuring seamless communication with healthcare professionals. Tax Accountant
A barbs tax-Galesburg, IL
January 2018 to April 2020
Assisted in preparing tax documents, ensuring compliance with regulations and accuracy in filings. Collaborated on tax audits, contributing to successful resolutions and client satisfaction. Organized financial records, enhancing efficiency and reducing errors in tax reporting. Supported tax planning strategies, aiding in the optimization of client tax liabilities. Education
De Soto High School-De Soto, MO
August 2015 to August 2018
Upper secondary education
High school diploma or GED
11th grade
Skills
Customer returns handling Technical Proficiency Order entry Microsoft Dynamics 365 Planograms Driving Front desk Floor care Social media management International customer service experience Retail Sales Phone customer support Logistics inventory management Tax return processing Records management Multi- line phone systems Data entry Grammar Experience English Baking Continuous improvement Handling customer exchanges Microsoft Excel Balancing end-of- day transactions Handling customer inquiries Window cleaning Processing cash transactions Electronics sales Office management Research Bartending Deal closing Marketing Conflict management Technical sales Guest relations Calendar management Home & community care Customer communication Filing Food Service Photo editing Microsoft Powerpoint Food Preparation Kitchen Experience Anatomy knowledge Experience with children Tax return preparation Accounting systems Heavy lifting Medicare Account management Closing sales Sanitation Restaurant experience Customer retention Databases Personal service client interaction documentation Record keeping Cross-selling Facebook Advertising Retail sales transactions Laundry Stock rotation Phone etiquette Newsletters
(communication methods) Computer operation Google Docs Budgeting Maintaining an organized workspace Dementia care Public accounting Attention to detail Content marketing Climbing Tax preparation software Algebra Experience in non- profits Inventory control Google Drive Territory sales Social media platforms Guest services Negotiation Cash management Medical office experience Outdoor work Transcription Order fulfillment Teaching Document review (document control) Visual merchandising Managing executive calendars Income tax preparation Pastry experience Word processing Resort Appointment scheduling Live chat AI Counting cash Multitasking Time management Analysis skills Organizational skills Medical terminology Working with people with developmental disabilities Sewing iOS Typing Microsoft Access Computer skills Computer literacy Bookkeeping Microsoft Office Management Host/Hostess Meeting minutes Working with people with disabilities Photography Accounting Patient personal care assistance Client file management Hospitality (2 years) Client interaction via phone calls Data reporting File organization Tax report preparation Public health Gardening Supervising experience Document management systems Telemarketing Content editing Purchasing Financial services Equipment inventory management Windows Merchandising Leadership Door-to-door QuickBooks Writing skills Safety regulations Workplace health and safety regulatory compliance Report writing Customer service Picking & packing Office experience Microsoft Teams Patient monitoring Event planning Sales Care plans Task prioritization Customer relationship building Travel scheduling Communication skills Financial transaction processing Currency exchange handling Call center agent experience Clean workspace maintenance Floor cleaning Order picking Credit card payment processing Loss prevention Google Workspace Providing product information Packing Microsoft Outlook Senior care Labeling HIPAA Clinic Math Conducting sales calls POS systems Adobe Acrobat Regulatory compliance Cash Handling Residential cleaning Cleaning Experience Tax experience Cashiering Payroll Google Ads Outside sales Microsoft Word Financial sales Tutoring Cooking Patient care Productivity software Removing debris Event coordination Data management Individual consumer customer service Greeting customers Project management software Childcare Social media marketing Video editing Customer complaint resolution Phone call management Written communication Financial record maintenance Customer inquiry handling Order placement Phone communication Zoom Resident's rights Warehouse experience Mobile devices Languages
• English
Certifications and Licenses
Driver's License
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