Operations and Inventory Leader, Data Center
Resume:
Claudette Gray
Tempe, AZ
********@******.***
Data Center Operations • Inventory Leadership
Professional Summary
Operations leader with a proven track record of building, stabilizing, and optimizing systems within high-demand environments. Known for taking ownership, driving accuracy, and creating structure where none exists.
Certifications & Credentials
• Forklift Certified
• Certified for Pharmacy Build-Out and Inventory System Implementation Professional Experience
Lead Operations Associate – Data Center Operations (DSV) Aug 2022 – Present
• Built and transformed a critical inventory operation (“pharmacy”) from the ground up, creating a structured, high-performing system
• Earned certification recognizing the successful build-out and implementation of the pharmacy inventory system
• Took full ownership of inventory accuracy across high-value data center assets through audits, cycle counts, and reconciliation
• Directed movement, tracking, and documentation of servers and sensitive hardware with full accountability
• Acted as a stabilizing force by resolving operational issues and maintaining workflow under pressure
• Implemented process improvements that increased efficiency and reduced recurring errors
• Maintained real-time system accuracy and inventory visibility across platforms
• Recognized as a trusted resource for supporting critical operations and workflow continuity
• Recognized for consistently delivering high performance and maintaining operational control in a fast-paced, high-accountability environment
General Manager – Jackson BevCo Jul 2021 – Aug 2022
• Ran full business operations including inventory, staffing, and vendor management
• Managed high-volume product flow and improved operational efficiency
• Led team performance and maintained accountability across operations
• Recognized for maintaining strong operational control, consistency, and performance in a fast-paced environment
Director of Operations – HBM Medical Office 2015 – 2021
• Built and developed the operational structure of the medical office from the ground up, establishing systems, workflows, and organization across multiple departments
• Directed day-to-day operations including scheduling, supply chain management, vendor coordination, and administrative processes
• Created and maintained structured workflows that ensured efficiency, consistency, and compliance across all areas of the business
• Managed vendor relationships and supply processes to support continuous and uninterrupted operations
• Led administrative staff, resolved operational challenges, and maintained control in a fast-paced, high-responsibility environment
• Recognized for creating stability, organization, and operational flow within a growing and evolving business
Assistant General Manager – IHOP 2005 – 2015
• Led daily operations in a high-volume, fast-paced environment, maintaining full control over staffing, inventory, and financial performance
• Managed hiring, training, and scheduling of staff, building reliable teams and maintaining consistent performance standards
• Oversaw inventory control, ordering, and stock management to ensure operational continuity and reduce loss
• Handled financial responsibilities including cash management, deposits, and reconciliation with strong accuracy
• Maintained service standards, compliance, and operational efficiency under constant pressure
• Recognized for maintaining structure, consistency, and performance in a demanding, high-accountability environment
Manager / Trainer – Viva Portofino’s 2003 – 2005
• Managed front-of-house operations, ensuring smooth service flow and team coordination in a fast-paced environment
• Trained and developed new employees on procedures, expectations, and performance standards
• Maintained operational efficiency by supporting staff, resolving issues quickly, and keeping service running smoothly
• Ensured consistent customer experience through strong leadership and attention to detail
• Recognized for supporting team performance and maintaining high service standards Server / Assistant Manager – Denny’s 2000 – 2003
• Delivered high-volume customer service while supporting daily operations and team coordination
• Assisted in managing shift operations, ensuring smooth workflow during peak business hours
• Maintained speed, accuracy, and service quality in a fast-paced environment
• Supported leadership with staff coordination, task execution, and operational flow
• Recognized for reliability, consistency, and the ability to perform under pressure Education
• Union High School – Roosevelt, Utah High School Diploma
• Sierra College – Rocklin, California
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