Food & Beverage Operations Leader with 10+ Years Experience

HERMAN CAMPBELL-HOLMAN

Chicago, IL • 872-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Results-driven Food & Beverage Manager with 10+ years of experience leading operations in high-volume hospitality, healthcare, and commercial environments. Proven ability to improve efficiency, manage teams, control costs, and deliver exceptional guest experiences. Skilled in staff development, inventory management, vendor relations, and regulatory compliance.

PROFESSIONAL EXPERIENCE

Hyde Park Hospitality – Chicago, IL

Customer Service Agent Dec 2025 – Present

- Prepare and serve food while maintaining strict sanitation and safety standards

- Maintain clean and organized service areas and restock inventory

- Support daily operations including dishwashing and waste management

- Deliver high-quality customer service in a fast-paced environment

Hampton Inn & Suites – Chicago, IL

Food & Beverage Manager Aug 2023 – Dec 2025

- Directed all food and beverage operations aligned with brand standards

- Managed inventory, vendors, and cost controls

- Trained and supervised staff to improve performance

- Resolved guest issues to enhance satisfaction

Express Employment Professionals – Birmingham, AL

Hospitality & Facility Support Manager Aug 2018 – Aug 2023

- Supported operations across hotels, hospitals, and corporate facilities

- Assisted in food service, housekeeping, and logistics

- Maintained high service standards in diverse environments

Northwestern Memorial Hospital – Chicago, IL

Environmental Services Manager Jun 2017 – Jul 2018

- Managed cleaning operations and safety compliance

- Led staff maintaining sanitary conditions

- Improved patient and visitor experience

Monterrey Security – Chicago, IL

Security Supervisor Aug 2015 – May 2016

- Supervised daily security operations

- Trained staff and ensured safety compliance

EDUCATION

High School Diploma

Illinois Department of Education – Chicago, IL

CORE COMPETENCIES

Food & Beverage Operations • Team Leadership • Inventory Control • Guest Relations • Safety Compliance • Vendor Management • Communication

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