Senior Billing & Financial Operations Specialist

SKILLS

Report Preparation

General Office Skills

Computer Savvy

Problem solver

Windows Operating 10/11

Proficient in MS Office Suite & MS 365

Customer Service

Purchasing/Vendor Relations

10-key-touch

Accounting

QuickBooks Pro

SAP Software

Database System (Link)

Brass

AWD View

CK4

EIS2

Trans-Web

Excellent Organizational Skills

Project Management

Budgeting

Scanning/Indexing

Insurance researching payments & reversing money off policies

Updating billing methods on insurance policies

Insurance researching billing and policy payment histories

EXPERIENCE

Robert Half Agency, Little Rock, AR (Transamerica/Tata Consulting)

March 2018 – Present

Sr. Premium Billing Specialist

Analyze, reformat and process group payments

Process all billing changes/maintenance while meeting productivity expectations

Research discrepancies quickly, resolve, initiate changes and report to clients

Create and respond to e-mails received from agents and other internal departments

Map file data, import and/or allocate premium to individual policies

Performing research in support Customer Care Center, Accounting team, etc.

Researching billing and policy payment histories

Researching and applying premium to insurance policies

Researching return payments and reversing money off the policy

Work in a collaborative, professional manner with departments, administrators and clients

Other duties as assigned based on needs

UAMS, Little Rock, AR, Clinical Laboratory/Blood Bank

February 1999 - January 2018

Financial Support Analyst

Supervise Stockroom staff

Purchase of supplies, capital equipment, gas cylinders, etc. for department (19 sections)

Verify and reconcile receipt of inventory

Approve, code and process invoices (A/P)

Receive supplies into SAP system

Reconciliation of monthly general ledgers

Run Management/Employee Cost Reports

Run monthly section reports in SAP system

Run Quarterly test/cost reports

Prepared monthly spreadsheet for patient tests/costs

Prepared annual budget

Process contracts for departments annually

Manage offsite storage patient records and materials

Verify, reconcile and process annual physical inventory

Provided purchasing back up to Pathology Department

PROFESSIONAL EXPERIENCE Cont’d

UAMS, Little Rock, AR Purchasing Department

July 1994 – February 1999

Assistant Purchasing Agent

Daily data processing of purchase request

Scanning/indexing of purchase orders

Establish vendor ID’s and set-up

Breaking down and distribution of work

Release bids/awards to various qualifying companies

Answering phones for team and relief desk

Raley’s Superstore, Antioch, CA

July 1986 – May 1994

Journeyman clerk

Purchasing clerk for back stock supplies

Merchandise shelves for promotions/stock shelves

Verify identification of check transactions

Handle money (give change, count till)

Communicate with public, while scanning their groceries

EDUCATION

The University of Arkansas at Little Rock, Graduated December 2011

Bachelor of Business Administration – Management

Heald Business College, Concord, California, Graduated October 1992

Associate of Applied Science/Accounting

Los Medanos College, Pittsburg, California, 36 Units completed

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