Operations Support Specialist

XAVIER A. INGRAM

Highland, CA 909-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Dependable and adaptable professional with long-term experience supporting commercial kitchen operations and over three years in state hospital housekeeping and sanitation. Background includes shop support, clerical coordination, material handling, inventory tracking, and assisting installation teams, paired with strong cleaning, organization, and safety compliance skills. Known for reliability, attention to detail, and maintaining clean, efficient work environments. Passed California Office Technician I Typing and General Exam (90%+). CORE SKILLS

• Microsoft Word, Excel, Outlook

• Clerical Support: Email Coordination, Ordering Materials, Scheduling

• Filing,Handling Phone Calls,Logging Data via Excel

• Shop & Work Area Cleaning and Organization

• Material Handling, Unloading, Unboxing, Inventory Support

• Installation Assistance & Basic Power Tool Use (under supervision)

• Hospital-Grade Housekeeping & Infection Control

• Floor Care: Buffing, Waxing, Stripping

• Safety Compliance & Team Collaboration

• Microsoft Word, Excel, Outlook

PROFESSIONAL EXPERIENCE

Shop Hand / Support Assistant – Low’s Custom Stainless (Inland Empire, CA) April • 2014 – current (Intermittent)

• Support daily shop operations by cleaning and organizing work areas, service trucks, and storage spaces.

• Unload deliveries, unbox materials, and assist with inventory tracking to keep projects moving efficiently.

• Provide clerical support including responding to emails, coordinating deliveries and installations, and ordering materials.

• Assist installation teams with handling commercial kitchen equipment and basic tasks such as measuring, cutting, grinding, and polishing stainless components under supervision.

• Maintain safe, orderly environments by following shop safety procedures and supporting team workflows. Custodian / Housekeeping – Department of State Hospitals, Patton (Patton, CA) March • 2018 – December 2021

• Cleaned and disinfected patient rooms, offices, restrooms, and common areas in a high-volume medical facility.

• Followed strict infection control and safety protocols to maintain sanitary conditions.

• Performed floor care including stripping, waxing, and buffing to reduce hazards and maintain cleanliness.

• Restocked supplies, managed waste disposal and laundry, and supported a clean, organized environment. Office Technician (Limited Duty / Out-of-Class) – Department of State Hospitals, Patton 6-• month assignment (concurrent)

• Assisted with clerical duties including data entry, filing, scheduling, and handling confidential records.

• Supported administrative staff with accuracy, organization, and attention to detail. Order Filler – Lineage Logistics (Fontana, CA)

April 2015 – September 2016

• Picked, packed, and prepared orders for shipment in a fast-paced warehouse environment.

• Maintained clean work areas and accurate inventory handling. EDUCATION & CERTIFICATIONS

High School Diploma – Rubidoux High School, Riverside, CA California Office Technician I Typing & General Exam – Passed (90%+)

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