Versatile Data Entry and Administration Specialist

PROFESSIONAL SUMMARY

Having Strategic Program Manager with 12 and above years of experience leading large-scale initiatives across financial services, public sector, and international development I garnered both local and global skills working with different cultural working environment. I have been working in proven track record in demand planning, operational strategy, data analysis, and cross-functional leadership. Indeed, skilled in building forecasting models, managing complex stakeholder environments, and driving data-driven decisions that optimize resource allocation and long-term capacity planning. I am also experienced in working within ambiguous, fast-paced environments, delivering measurable outcomes, and influencing senior leadership through clear communication and analytical insights.

CORE COMPETENCIES

Program & Project Management (End-to-End Delivery)

Demand & Capacity Planning

Data Analysis, Forecasting & Modeling

Cross-Functional Stakeholder Management

Process Improvement & Operational Scaling

Financial Planning & Capital Allocation Support

Risk Identification & Scenario Analysis

Advanced Excel (Pivot Tables, Lookups, Data Modeling)

Strategic Planning & Execution

Executive Communication & Reporting

PROFESSIONAL EXPERIENCE

Work Experiences

Finote Market Center Silver Spring, MD

Data Analyst February 2026 – Present

Codding, tabulating and enter tabulated data into data base for further forecasting.

Coordinate overall operational activities such as lead daily retail operations and front-end service to achieve performance targets and high customer satisfaction.

Daily sales data encoder, reconciles daily transactions, balance registers, and prepare accurate financial reports.

Organizing and transferring raw data from different segregated documents to the core data base and store as the company’s document.

Director, Audit Department

Sidama Bank – Addis Ababa, Ethiopia May 2022 – Mar 2025

Led governance and oversight of financial and operational programs, ensuring alignment with long-term strategic and regulatory requirements.

Directed data-driven financial forecasting and scenario analysis to support capital planning and investment decisions.

Evaluated and approved quarterly and annual financial reports, ensuring compliance and accuracy across enterprise systems.

Identified operational risks and implemented control mechanisms, improving organizational accountability and efficiency.

Collaborated with executive leadership and cross-functional teams to resolve constraints and improve performance outcomes.

Director, Continuing & Distance Education

Hawassa University – Hawassa, Ethiopia Nov 2020 – Apr 2025

Program-managed large-scale academic operations, aligning demand (student enrollment) with institutional capacity and resource planning.

Developed and implemented forecasting models and performance metrics to improve service delivery and operational efficiency.

Led cross-functional teams to design scalable systems, improving customer experience and reducing delays.

Conducted data analysis and stakeholder reporting to guide strategic decision-making and long-term planning.

Introduced process improvements that enhanced service quality, reduced inefficiencies, and optimized resource utilization.

Process Owner (Investment Programs)

Trade & Investment Expansion Bureau – Hawassa, Ethiopia Sep 2009 – Jul 2015

Led investment planning and evaluation programs, assessing demand, feasibility, and long-term economic impact.

Conducted scenario analysis and financial modeling to guide infrastructure and investment decisions.

Coordinated with government and private stakeholders to allocate land, capital, and resources efficiently.

Monitored program performance, identifying risks and implementing corrective strategies to ensure success.

Supported strategic planning and execution of community programs through data-informed decision-making.

Coordinated multi-stakeholder initiatives, aligning resources with program demand and long-term sustainability goals.

Designed and implemented monitoring systems to evaluate program performance and impact.

Managed project execution, including budget tracking, forecasting, and performance monitoring.

Conducted data analysis and reporting for stakeholders and donors, supporting strategic decisions.

Coordinated evaluations and ensured alignment between project goals and execution outcomes.

EDUCATION

Master of Arts, Cooperative Development & Leadership

Hawassa University, Ethiopia

Bachelor of Arts, Business Management

Hawassa University, Ethiopia

TECHNICAL SKILLS

Advanced Excel (Pivot Tables, Nested Formulas, Data Modeling)

Data Analysis & Visualization

Financial Forecasting & Reporting

Process Optimization Tools

Financial Reporting & Budgeting

Team Leadership & Task Delegation

Customer Service & Relationship Building

Communication & Interpersonal Skills

Problem Solving & Organizational Skills

Time Management & Multitasking

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