Candice Jahn
Graphic/Game Designer
Beaver Dam, WI 53916 +1-920-***-**** *********@*****.***
Willing to relocate: Anywhere
Work Experience
Data Entry Specialist - insurance
Continental insurance Watertown, WI
September 2024 to Present
The scope of my current position includes, but is not limited to:
• Binding new trucking insurance accounts
• Proof reading other account entries for accuracy
• Updating, renewing, and reinstating insurance for clients and drivers.
• Assisting in streamlining data entry portal
• Assisting other team members with their account entries
• Understanding trucking insurance carriers
Assistant Manager
Staples Beaver Dam, WI
March 2022 to September 2024
• Creation of B2B/B2C marketing materials
• Repair of networking material within the office.
• Repair of Apple and Windows based machines. ( Software and hardware).
• Coordination of schedules to provide adequate staffing and support for customer service.
• Management and development of staff.
• Inventory management and reconciliation.
• Receiving and Loss prevention.
• Maintaining and adhering to SOP
• Tracking of KPI.
• Cash handling and maintenance.
• Follow up with customers based on services offered ( renewal of anti-virus, check on computer performance, recommendation based on last visit/ frequency of visits).
• Maintaining UPS packing and shipping standards.
• Claims support and research.
• Following up with UPS to support customer needs and inquiries.
• Digital Content creation for clients.
• Ready to print content.
• Business relations and community outreach.
• Salesforce outreach and management.
• Event planning and hosting.
2D Artist
Anrias games Rochester, MN
May 2018 to January 2023
• Content creation for board games and card games
• Packaging design
• Game advertising
• Project management
• Communication outreach in a remote environment.
Office Assistant and Graphic Designer
Badgerland Computers & Networking Watertown, WI
October 2020 to December 2022
Left due to relocation
• Maintaining and management of social media outlets ( Facebook, Instagram, MailChimp).
• Creation of B2B/B2C marketing materials for the business.
• Website/web content creation and maintenance (blog articles, advertising, event management).
• Repair of Apple and Windows based machines. ( Software and hardware).
• Packaging creation and design for products and services offered.
• Creation and management of e-commerce website. (Product prictures, item listings, customer support, order management).
• Coordination of schedules to provide adequate staffing and support for customer service.
• Scheduling of service calls for multiple branches.
• Management and development of staff.
• Inventory management and reconciliation.
• Cash handling and maintenance.
• Follow up with customers based on services offered ( renewal of anti-virus, check on computer performance, recommendation based on last visit/ frequency of visits).
• Maintaining UPS packing and shipping standards.
• Claims support and research.
• Following up with UPS to support customer needs and inquiries.
• Content creation for Badgerland including, but not limited to: Fliers, brochures, direct mailers, pamphlets, logos, webpages, social media pages, print and digital ready files, business cards, ect. Graphic Designer/Production Artist/Store Manager
UPS Watertown, WI
May 2018 to October 2020
Left due to pregnancy complications
• Repair of networking material within the office.
• Management and development of staff.
• Inventory management.
• Cash handling and maintenance.
• Maintaining UPS packing and shipping standards.
• Claims support and research.
• Following up with UPS to support customer needs and inquiries.
• Content creation including, but not limited to: Fliers, brochures, EDDM, pamphlets, logos, webpages, social media pages, print and digital ready files, business cards, ect. Store Manager
GameStop Hartford, WI
January 2018 to December 2018
Left due to store closure.
• Scheduling
• Customer service
• Conflict resolution between employees and/or customers
• Inventory management
• Cash handling
• Tracking of KPI and adhering to SOP
Assistant Manager
Toys 'R' Us Johnson Creek, WI
May 2017 to January 2018
Left due to store closure
• Hiring and firing
• Cash management
• Inventory management
• Tracking of KPI
• Event hosting
• Social media account management
Janitorial Worker
University of Wisconsin-Stout Menomonie, WI
September 2012 to April 2017
Left due to graduation
• Maintaining cleanliness standards in four dormitories.
• Snow removal and salting/ sanding of walkways
• Educating new student on recycling, composting, and trash removal standards Education
Game Design and Development (Bachelor of Fine Arts) UW Menomonie, WI
September 2012 to May 2017
Skills
Windows Adobe After Effects Client interaction via phone calls Adobe Premiere Pro Customer service TIG welding Video editing Taleo Photo editing Google Docs HTML5 Salesforce POS CRM software Business analysis Computer science PeopleSoft Communication skills Software troubleshooting Social media marketing Project management Marketing E-commerce Salesforce Marketing Cloud Project management software Driving Social Media Management Time management Microsoft Word Sales YouTube MailChimp CRM system proficiency Team management Instagram Computer skills Supervising experience Organizational skills Microsoft Outlook Computer operation Commercial cleaning Phone etiquette Google Suite English Mac OS Digital Marketing Attention to detail Janitorial experience Forecasting Floor care Adobe Acrobat Cash handling Human resources Operating systems Email marketing Typing Data entry Microsoft Powerpoint Maya 3D Excel data analysis Self-directed learning Analysis skills Office management Graphic design Manufacturing Math Store management Content editing Creative writing Web design Adobe Creative Suite TikTok Heavy lifting Manufacturing facility Welding Retail management Proofreading Banking Art direction Basic math Microsoft Excel Custodial experience Leadership 10 key typing AI Content Creation Content marketing Microsoft Office Adobe Illustrator Social media content creation Languages
English
Links
https://candicejahn.wordpress.com
Certifications and Licenses
Class D
Additional Information
Authorized to work in the US for any employer
Portfolios:
candicejahn.wordpress.com