IT-focused Medical Billing/Revenue Cycle Leader

Brook Roller

**** *** *****, *****, ** ***** 419-***-**** ************@*******.***

Objective

To secure a job in a business/medical environment that will utilize the education and work experience that I have obtained.

Education

MEDICAL BILLING/CODING DIPLOMA 2025 PENN FOSTER

MASTER OF BUSINESS ADMINISTRATION 2013 ASHFORD UNIVERSITY

· Major: Business Administration

· Minor: Specialization in Organizational Leadership ASSOCIATES OF INFORMATION TECHNOLOGY 2008 UNIVERSITY OF PHOENIX

· Major: Information Technology

BACHELORS OF SCIENCE DEGREE 2006 UNIVERSITY OF NORTHWESTERN OHIO

· Major: Business Administration

ASSOCIATES OF APPLIED SCIENCE 2004 RHODES STATE COLLEGE

· Major: Medical Administrative Assistant

· Minor: Certificates in Word Processing, Medical Transcription, Coding Experience

APPLICATION ANALYST III TUFTS MEDICINE 04/2022 - PRESENT

· EPIC Certifications in:

o Hospital Billing Administration

o Hospital Claims/Remittance

o Data Courier Administration

o Home Health Revenue Cycle

o Patient Estimates (Badge)

o Financial Assistance (Badge)

· Assist with training of new analyst within HB

· Work with leadership to optimize system

· Managing of system upgrades

EHR APPLICATIONS SPECIALIST GRAND LAKE HEALTH SYSTEM 04/2016 – 4/2022

· Implementation of EMR System with focus on Revenue Cycle applications.

· Application Support of following system:

o Enterprise Scheduling

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o Enterprise Registration

o Patient Accounts

o Medical Records

o Relay Health Eligibility/Estimator

o Physician Practice Superbills (charge sheets)

o Charge Order Sets

· Onbase system administrator

· Daily support of system for troubleshooting of issues.

· Training of new users in Revenue Cycle applications

· Managing new application go-lives

· Building of application changes/requests that are submitted

· Basis SQL report writing knowledge

· Daily review of charges to ensure flowing through the interfaces from one application to another MANAGER FINANCIAL SERVICES LIMA MEMORIAL HOSPITAL 12/2013 – 3/2016

· Monthly reports for Financial Review with CFO

· Creation of Powerpoint presentations for department meetings

· Report creation from Meditech software

· Support of new application installations related to Patient Accounts

· Benchmark reporting based on industry standards

· Oversee 36 staff members in department

REVENUE INTEGRITY SUPERVISOR ST. RITA’S MEDICAL CENTER 11/2010 – 12/2013

· Complete monthly reports for Corporate office and CFO

· Assist with technical issues in department

· Creation and completion of departmental policies and procedures SYSTEM COORDINATOR – REVENUE CYCLE ST. RITA’S MEDICAL CENTER 05/2009 – 11/2010

· Responsible for completing report for Registration, Patient Accounts and Revenue Integrity

· Liaison between IT Department and Revenue Cycle departments

· Assisted in integration of applications within departments

· Submission and follow-up of requests submitted to IT Department

· Monthly reporting to Corporate Office

ADMINISTRATIVE ASSISTANT/TECH SUPPORT IT DEPARTMENT ST. RITA’S MEDICAL CENTER 02/2005 – 05/2009

· Assistant to CIO of department

· Assist with downloading new software to workstations

· Knowledge of Crystal Reports, writing reports for departments

· Manager of contract database for department

· Manage help desk tickets to ensure assigned to appropriate person

· Testing of applications to ensure appropriate function

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