Career-Focused Client Service Professional

Alanna Shaba

Glendale, Az, *****

480-***-**** ***********@*****.***

Dependable and detail-oriented professional seeking an opportunity to contribute strong communication, customer service, and organizational skills. Focused on working efficiently and providing a positive experience while continuing to grow professionally. EXPERIENCE

BANK OF AMERICA - PHOENIX, ARIZONA 01/2025 – PRESENT Relationship Banker

● Provide personalized financial guidance to clients on investments, retirement planning, insurance, and wealth management.

● Assess client financial needs and develop tailored strategies to achieve short- and long-term goals.

● Conduct portfolio reviews and recommend adjustments to maximize returns and minimize risks.

● Build and maintain strong client relationships through regular communication and trust-based service.

LOVET - GLENDALE, ARIZONA 08/2024 – 01/2025

Veterinary Technician

● Assisted veterinarians with exams, treatments, and basic procedures in a fast-paced clinic

● Monitored animal health and behavior, reporting changes to support proper care

● Administered medications and collected samples for diagnostic testing

● Communicated with pet owners to provide care instructions and support a positive experience

● Maintained accurate records while ensuring a clean, organized, and safe clinical environment

EDUCATION

SENECA COLLEGE - ONTARIO, CANADA 09/2022 - 09/2024 Veterinary Technician

CARDINAL AMBROZIC HIGH SCHOOL - ONTARIO, CANADA 09/2018 - 08/2022 High School Diploma

SKILLS

Customer service

Time Management

Teamwork

Problem-Solving

Attention to detail

Organization

Account handling

Relationship building and

client retention

Sales and goal

achievement

Cash handling and

transaction accuracy

Appointment scheduling

and follow-up

Contact this candidate