Entry-Level Remote Data Entry Clerk Candidate

SuEllen Pinney

Littleton, CO *****

****************@*****.***

720-***-**** www.linkedin.com/in/suellenpinney

Objective:

I provide friendly, patient centered customer service in a medical office by helping patients feel welcomed, supported, and at ease. I contribute to smooth front desk operations by maintaining accurate, compliant records and a calm presence in busy environments.

Professional Summary:

Administrative professional with strong customer service experience and a dependable, detail oriented approach in fast paced healthcare environments. Skilled in managing accurate records, supporting front desk operations, and communicating clearly with patients and clinical staff. Completed most of the Medical Office Administrative Assistant program and now beginning an Electronic Health Records Specialist program to build deeper skills in EHR systems, documentation accuracy, and digital health workflow as well as professional communication in the office.

Skills:

● Medical Terminology

● Emotionally Intelligent

● Interpersonal Skills

● Data Entry

● Office Inventory

● Leadership

● Teamwork

● Professionalism ● Microsoft Suite & Google Workspace

● Attention to Detail

● Conflict Resolution

● Time Management

● Trainer

● Dedicated

● Strong organizational skills,

● Effective Communication

● Adaptability

Professional Experience:

Deli Assistant Manager:

King Soopers Denver, CO

Apr 2023 – Present

● Lead and train a team of 5+ associate's in food safety and customer service.

● Manage inventory, reduce waste, and ensure proper stock levels.

● Improved inventory turnover by 12% through better forecasting and ordering.

● Prepared and packaged 60+ products according to company standards.

● Ensured compliance with OSHA and sanitation protocols.

● Delivered 90% customer satisfaction on over 50 daily transactions.

Customer Service Associate:

King Soopers Denver, CO

Nov 2022 – Apr 2023

● Assisted customers with purchases, returns, and inquiries.

● Supported front-end operations with accurate cash handling.

● Maintained 95% accuracy in end-of-day audits.

● Faxing, Western Union, Tickets, Stamps, Rentals

Forklift Associate/Spider:

Amazon Aurora, CO

Jun 2020 – Feb 2022

• Delivered high quality customer service in a fast paced environment, resolving customer needs with professionalism and empathy.

• Coordinated daily operations including scheduling, inventory, and workflow — directly transferable to clinic flow and patient volume.

• Maintained accurate records and ensured compliance with safety and operational standards.

Weight Room Attendant:

Westridge Highlands Ranch Recreation Center Highlands Ranch, CO

Nov 2017 – March 2020

● Ensured facility safety, cleanliness, and equipment maintenance.

● Assisted patrons and supported daily gym operations.

● Served 200+ members daily with a focus on customer care.

Transcripts office:

Community College of Aurora

Aurora, CO.

08/2009 - 12/2012

● work-study staff with a professional and organized approach.

● Contacted students to resolve transcript issues, ensuring clear communication and follow-through.

● Coordinated with other institutions for transcript and credit transfer accuracy.

● Entered and maintained confidential student data in the Banner Student Records system.

Customer Service Representative:

Organic by Nature, Pure Planet

Long Beach, CA

May 2001 – Jun 2002

● Handled distributor inquiries and product support for supplements.

● Managed order processing, invoicing, and billing corrections.

● Improved fulfillment accuracy by 15%

● Assisted customers with phone and email orders.

● Provided product recommendations and order troubleshooting.

● Maintained smooth office operations using Microsoft Office.

Education & Credentials:

Bachelor of Art

Human Performance & Sport

Metropolitan State University of Denver

● Minor: Nutrition

● Relevant Coursework: Anatomy, Kinesiology, A&P II, Sports Injury, Nutrition

Associate of Science

General Studies

Community College of Aurora

Aurora, CO.

Certifications:

● CPR / First Aid – American Red Cross

ID: 0123RSU Valid: 04/26/2025 – 04/26/2027

● BLS – American Red Cross

ID: 01T93O8 Valid: 05/06/2025 – 05/31/2027

● NSCA – Certified Personal Trainer (2017 – 2026)

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