Operations & Catering Manager with Financial Oversight
Resume:
QUYNELLA L. BLACK
LOUISVILLE, KY 40203
*********@*****.***
Objective
Professional with winning attitude and desire to deliver as needed. Focused on setting high expectations and raising service standards. The ability to expand customer base through careful oversight and novel promotional methods.
Skills & Abilities
Staff Management, Budget Management, Event Coordination, Menu Development
Education
WAGGENER HIGH SCHOOL, LOUISVILLE KY 40207
05/1997
Experience
–FEBRUARY 2024 - PRESENT
FOXY Q CATERING
MANAGED CATERING OPERATIONS FOR DIVERSE EVENTS ACROSS MULTIPLE VENUES
COORDINATED STAFF ASSIGNMENTS AND SCHEDULED PEAK SERVICES EFFICIENCY
DEVELOPED MENUS IN COLLABORATION WITH CLIENTS TO MEET DIETARY NEEDS
FEBRUARY 2021 - JANUARY 2024
KCS2 FOOD –OWNER AND OPERATOR
MANAGED DAILY OPERATIONS OF CONVENIENCE STORE
SUPERVISED AND TRAINED STAFF ON SAFETY PROTOCOLS AND CUSTOMER SERVICE
MAINTAINED INVENTORY LEVELS AND ORDERED STOCKS AS NEEDED TO ENSURE AVAILABILITY
OVERSAW DAILY MONEY HANDLING PROCEDURES FOR ACCURACY
APRIL 2015 - MARCH 2021
GATHERING CLUB DAY CENTER
OVERSAW PAYMENTS COLLECTIONS AND RESOLVED CUSTOMER INQUIRIES EFFICIENTLY
COORDINATED WITH FINANCE TEAM TO MAINTAIN ACCURATE FINANCIAL RECORDS
MANAGED BILLING PROCESSES AND ENSURED ACCURATE INVOICING FOR CLUB SERVICES
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