Data Entry & Administrative Assistant with Dispatch Experience

AMBER QASIM Lahore

************@*****.***

DISPATCH OPERATOR +92-324-*******

Virtual Assistant, Deviskey (Pvt Ltd) March 2023 - April 2025 Provided remote administrative and operational support to management and team members Managed emails, calendars, and scheduling to ensure smooth day-to-day business operations Coordinated with clients and internal teams through digital communication platforms Prepared reports, data summaries, and documentation using MS Office tools Handled data entry, file organization, and maintained up-to-date digital records Dispatch Operator, All Sydney Tow Truck Oct 2024 - Present Answered incoming calls and gathered accurate location and vehicle details from customers Dispatched tow truck drivers based on availability, distance, and urgency Coordinated with drivers to ensure timely roadside assistance and vehicle recovery Updated job status, driver locations, and customer information in dispatch records Maintained organized logs of daily dispatch operations and completed jobs PROFESSIONAL EXPERIENCE

Data Entry Operator, Kamboh Softec June 2021 - Feb 2023 Accurately entered and updated large volumes of data into company databases and spreadsheets

Verified data integrity by reviewing and cross-checking entries against source documents Organized and maintained digital files and records for efficient retrieval and reporting Generated weekly data reports using MS Excel to support team and management decisions Collaborated with team members to meet data processing deadlines and quality standards Educator, Farooqi Girls High School 2017 - 2021

Taught a comprehensive curriculum to 1st and 2nd-grade students across core subjects Planned and delivered engaging, age-appropriate lessons to support early learning Used interactive and hands-on teaching methods to accommodate different learning styles Assessed student progress and adapted instruction to support individual development SKILLS

Dispatch Scheduling & Job Tracking

MS Office (Word, Excel)

Data Entry

Strong Communication

Adaptability & Quick Learning

Time Management

EDUCATION

University of Home Economics 2015 - 2017

B.A in English, Home Nursing, Chemistry, Physics & compulsory subjects Farooqi Girls High School 2015

Matriculation

SKANS School of Accountancy Present

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