Results-Driven Sales Professional with 16+ Years Experience
Resume:
James M. Burgess
Ocala, Fl., ***70
************@*****.***
Goal: To obtain a position with a company that can demonstrate success and offer growth potential in management.
Experience:
2025 – Present Sales Consultant for Sun Protection of Florida (SPF) I receive/create leads each day and run appointments that lead to client relations. Match each client’s needs with the manufacturer that would meet those needs. Create proposals to purchase and install products. As a sales manager I would follow up with clients to schedule installations, work with crews when necessary to ensure detailed and correct installation of products for both residential and commercial environments. I’ve used my management, sales, construction and engineering skills to perform successful designs and ultimately sales. I maintain a TOP level performance with a high Revenue per Appointment (RPA), Return on Investment (ROI) and Closing Rate (CR). I possess a high level of communication skills and customer relations while developing and maintaining accounts. I bring a high level of energy and confidence to every interactive experience.
2023 – 2025 Sales Consultant/Manager for Summers Construction of Florida I receive/create leads each day and run appointments that lead to client relations. Match each client’s needs with the manufacturer that would meet those needs. Create proposals to purchase and install products. As a sales manager I would follow up with clients to schedule installations, work with crews when necessary to ensure detailed and correct installation of products for both residential and commercial environments. I’ve used my management, sales, construction and engineering skills to perform successful designs and ultimately sales. I maintain a TOP level performance with a high Revenue per Appointment
(RPA), Return on Investment (ROI) and Closing Rate (CR). I possess a high level of communication skills and customer relations while developing and maintaining accounts. I bring a high level of energy and confidence to every interactive experience. 2020 – 2023 Sales Consultant Employed by Hodges Company to offer clients consulting on the Door and Window industry’s product availability. I receive/create leads each day and run appointments that lead to client relations. Match each client’s needs with the manufacturers that would meet those needs. Create proposals to purchase and install products. As a project manager I would pull permits when required, follow up with clients to schedule installations, work with crews when necessary to ensure detailed and correct installation of products for both residential and commercial environments. I’ve used my management, sales, construction and engineering skills to perform successful designs and ultimately sales. I maintain a TOP level performance with a high Revenue per Appointment (RPA), Return on Investment (ROI) and Closing Rate (CR). I possess a high level of communication skills and customer relations while developing and maintaining accounts. I bring a high level of energy and confidence to every interactive experience.
2009 – 2020 Self Employed/Sales Contracted to design and manage (Sales) for ShelfGenie Corporation. Received assignments/leads to manage/design/sell storage solutions for kitchens, bathrooms, closets, offices, basements, attics and garages in client’s home. Designed to retrofit existing cabinets with Glide-Outs and other products to increase storage space, accessibility and create better organization. I’ve used my management, sales, construction and engineering skills to perform successful designs and ultimately sales. I maintain a TOP level performance with a high Revenue per Appointment (RPA), Return on Investment (ROI) and Closing Rate (CR). I possess a high level of communication skills and customer relations while developing and maintaining accounts. I bring a high level of energy and confidence to every interactive experience. 2007 – 2009 Self Employed, Independent Agent. Sales/Management, Health Insurance. Generate profitable revenue accounts (existing and prospective clients). Remain current on industry trends, the capabilities of all designated insurance companies, and sell these capabilities based on client/prospect expressed and implied needs. In addition, focus on all facets of revenue generation within targeted territory accounts including new, expansion, and renewal revenue events. Working from my home office, prospecting is done from leads provided by a lead generation accounts, referrals, customer inquiries or cold calls. Presentations, account development and closings performed in person.
Essential functions include sales with clients of policy information/options of products and/or services. Account planning, acquisition, and management activities including developing customer account plans, customer cold calling, networking, sales lead development, uncovering and developing insurance related opportunities, proposal preparation and presentation, closing of sales, and implementation. 1995 – 2007 Self Employed, Builder/Contractor.
Marketed and sold services as an Agricultural Builder/Contractor. Completed contracts for building/renovating agricultural structures (Barns, running sheds and fencing). Designed/built negotiated conceptual projects, complete with approved drawings. Planned for and purchased all tools, materials and labor needed to complete contract in a timely fashion. Supervised/lead a group of carpenters/laborers on very large projects. Further responsibilities included preparation of reports, initiation of progress reporting with client. Observed site conditions in order to call for any necessary design changes. Checked levels and positions of existing structures shown in the contract. Supervised/Completed work to ensure that it was carried out in accordance with the contract. Insured all safety policy requirements were met and resolved in any hazardous situations. Supervised/Completed all follow up work required to close contract.
1992 – 1995 Oldelft Corporation, Production Manager. Responsible for overseeing all phases of production. Supervise all production operations such as machining, processing, and assembly. Planned, scheduled, and coordinated departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion. This included planning and managing production schedules to meet customer delivery requirements and best utilizing the company’s productive capacity. Received and reviewed Sales Orders against current requirement, materials requirements, and work in process using planning reports. Responsible for the management of inventory levels, schedules and availability of selected items, either manufactured or purchased, to meet production schedules. Selected materials for production. Supported the design efforts of both Hardware and Software engineers and supported the engineering efforts when researching a new hardware solution, such as selection of products for system development. Oversaw all products to ensure compliance to applicable workmanship standards. Responsible to completion, all the documentation packages as required for manufacturing. This included the creation of assembly documents, assembly drawings, fabrication drawings, collection of all engineering UDF’s, creation and maintenance of manufacturing procedures, and process documents that reflected the flow of hardware design and development. Worked closely with the heads of other departments, such as sales, purchasing, and finance to plan and implement company goals, policies, and procedures. 1989 – 1992 Ross Industries, Field Service Engineer. Installation, service, repair, and programming of computer controlled electronic/electrical/mechanical, high speed packaging systems.
As a field service engineer, duties included corrective and preventative maintenance of high-speed packaging systems. Computer controlled, processor controlled, electronic, electrical, pneumatic, and mechanical systems. Performed system diagnostic testing, fault isolation to defective system component; Performed inspection of system components, preventive maintenance, testing and troubleshooting of modules and circuit cards to the component level. Maintained and repaired electronics and electrical-mechanical equipment, sensors, switches, cable assemblies, power supplies, experienced in interpreting system drawings, electronic schematics, possess high reliability soldering skills and experienced in the use of Test Equipment such as oscilloscopes, spectrum analyzers, multimeters, power meters and DC power supplies. Performed system functional analysis, failure data reporting and evaluated system performance. Installed approved system modifications and recommended system architecture and technical change proposals. Performed analyses of system operations and performed training. Performed routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; repairing printed circuit boards, distinguished between hardware and software problems. Worked with no supervision, documented maintenance tasks via local or web-based reporting system, provided system functional briefings to supervisor. Performed other related duties as assigned. Updated service manuals. Trained both technicians and operators. Assisted engineers with research and development as well as production with assembly techniques.
1988 – 1989 ARC Professional Services, Electro Magnetic Interference (EMI) Engineer. Engineered and conducted tests for EMI coupling between Naval Radars and Weapon Systems. Responsible for preparation, planning, performance, evaluation, data analysis and reporting of specialized electromagnetic susceptibility/vulnerability (EMS/EMV) and electromagnetic compatibility (EMC) testing of advanced weapons systems.
1979 – 1988 United States Navy (USN), E-6, FC1, Division Supervisor. Responsible for overseeing the maintenance of advanced weapons systems. Supervised technicians maintaining the Navy’s most advanced computer controlled fully automatic weapons systems onboard naval vessels. Served 3 years as Instructor/Trainer of technicians at the Navy’s most advanced Weapons Systems Training facilities. Performed training in classroom and laboratory environments. Responsible for preparation, dissemination and evaluation of the curriculum, student performance, referral procedures, and test bank updates and analysis. As a technician, duties included corrective and preventative maintenance of 6 advanced weapons systems. Computer controlled, processor controlled, electronic, electrical, servo-mechanical, and mechanical weapon systems. Performed system diagnostic testing, fault isolation to defective system component; Performed inspection of system components, preventive maintenance, testing and troubleshooting of modules and circuit cards to the component level. Maintained and repaired electronics and electrical-mechanical equipment, sensors, optical devices, cable assemblies, power supplies, experienced in interpreting system drawings, electronic schematics, possess high reliability soldering skills and experienced in the use of Test Equipment such as oscilloscopes, spectrum analyzers, multimeters, power meters and DC power supplies. Performed system functional analysis and failure data reporting, evaluated system performance. Installed approved system modifications, and recommended system architecture and technical change proposals. Performed analyses of system operations and training. Performed routine system maintenance and analysis functions including hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards, distinguished between hardware and software problems. Performed installation, diagnostic testing, troubleshooting, and repair for electronics equipment. Performed preventive maintenance of electro-mechanical systems and equipment such as ECUs (Environmental Control Units) and generators. Worked with no supervision, documented maintenance tasks via local or web-based reporting system and provided system functional briefings to supervisor. Performed logistic support requirements such as research, equipment and spare part inventories. Supervised other technicians and acted as a small team or shop leader. Performed other related duties as assigned. Maintained a Secret level security clearance.
Tools
All hand tools and power tools known.
Test Equipment:
Hewlett Packard and Tektronics Oscilloscope, Spectrum Analyzer, Digital voltmeter, Frequency counter, Power meter, LCR Meter, Network Analyzer, Signal Generator, RF power amplifier, and other related electronic/electrical/mechanical test equipment.
Solid computer skills (MS ™Office – Outlook, Word, Excel) Education:
1987 Leadership and Management Enhancement Training. 1984 Instructor Training.
1981 Advanced Technical Training, Class “C”, Advanced Weapons Systems. 1980 Technician Class “A”, circuits, computers and radar theory. 1980 Basic Electricity/Electronics Training.
1979 United States Naval Basic Training.
1979 High school Graduate, Saratoga Springs, NY.
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