Educational Project Manager - Account Manager Specialist

Anastasia Skorda

Athens, Greece **************@*****.*** +306********* disk.yandex.ru/i/vGtZihE5LMB2Qg SUMMARY

Educational project manager Account manager

EXPERIENCE

Project Manager

Online school PhysX October 2025 - December 2025

• Hiring staff in school departments

• Development of marketing strategies

• Working with customer feedback

• Working under reputation

• Control and assignment of tasks to departments

• Control over the quality of the educational process and the learning outcome

• Formation and control of the budget of the project. Project Manager

NDA project April 2025 – August 2025

• Organized offline events

• Launched the offline training "Operational Management of the Restaurant Business"

• Market analysis

• Program development and accompanying documentation

• Creation of marketing strategy and product packaging

• Selection of contractors for project tasks

• Training of product managers.

Project Manager

Educational Holding "Synergy", Moscow September 2021 – April 2025, Moscow

• Educational product development:

• Market and competitor analysis

• Compiling product plans

• Developing curricula and teaching methodologies

• Coordinating the production of educational content (video lessons, materials)

• Working with Experts and Speakers:

• Finding and attracting speakers

• Managing contractual documentation

• Team and Process Management:

• Hiring, training, and onboarding employees

• Cross-team collaboration (marketing, sales, production)

• Process automation (CRM, Moodle)

• Marketing and Sales:

• Developing marketing strategies

• Organizing events (webinars, open days, masterclasses)

• Training the sales department

• Working with metrics (NPS, CSAT, Retention)

• Operational Management:

• Project budgeting and control

• Maintaining documentation and reporting

• Analytics and Product Improvement:

• Data analysis (demand, seasonality, custdev)

• Process optimization (reducing refunds, increasing completion rates). Head of Methodologists

Language School March 2021 – September 2021

• Recruitment and onboarding of new employees

• Monitoring the quality of the educational process and learning outcomes

• Preparing individual learning plans and development plans

• Organizing of educational events.

EDUCATION

Bachelor's Degree

Don State Technical University, Rostov-on-Don • Rostov-on-Don • 2020

• Linguistics, Linguistics.

SKILLS

Organizational skills, Organizational abilities, Business communication, Team management, Talent management, Distance learning, Organizing the educational process, Identifying training needs, Conducting training for new employees Russian, English, Spanish

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