Data Entry Specialist with Administrative Focus

RUTH CHIWENDU EMMANUEL

****************@*****.*** +234 708-***-**** Abuja, Nigeria

linkedin.com/in/ruth-chiwendu-emmanuel

PROFESSIONAL SUMMARY

Personable and highly organized professional with proven experience in administrative support, customer-facing communication, and virtual operations management. Skilled at managing multiple priorities simultaneously, maintaining accurate records, and delivering a consistently positive experience to clients, parents and stakeholders. Backed by a B.Sc(Ed) in Biology Education, a completed NYSC year in a live operations role, and prior hands-on experience in school administration, with a reputation for professionalism, reliability, and a warm, solution-oriented approach to every interaction.

EDUCATION

Bachelor of Science Education (B.Sc. Ed) - Biology Education Oct. 2023 University of Nigeria, Nsukka Enugu State

● Relevant coursework: Education Technology, Curriculum Instruction, Research Methods, Statistics, Computer Usage.

National Youth Service Corps (NYSC) June 2025 - March 2026 FCT Abuja - KELIC Education Consult ( Primary Assignment) WORK EXPERIENCE

Virtual School Manager June 2025 - March 2026

KELIC Education Consult

National Youth Service Corps(NYSC)

● Served as the primary point of contact for students, parents and tutors, providing timely and professional responses to all enquiries and ensuring a high standard of service delivery.

● Coordinated daily virtual class schedules for multiple tutors and student groups, proactively resolving timetable conflicts and attendance issues before they escalated.

● Managed and updated digital records including attendance logs, tutor schedules, and student progress notes with accuracy and confidentiality.

● Supported the onboarding of new tutors by preparing guidelines, conducting orientation briefings, and monitoring early performance to ensure quality standards were maintained.

2

Volunteer Teacher - Adult Literacy Programme Sept 2025- Dec 2025 KELIC Education Consult

● Delivered engaging literacy sessions in English reading comprehension and functional communication to adult learners.

● Applied patient, empathetic techniques to build learners confidence and accommodate different learning paces.

School Administrative officer Sept. 2024 - April 2025 Prudent Int’l Academy Rivers State

● Managed the front desk, serving as the first point of contact for visitors, parents and staff, handling all enquiries and directing requests with professionalism and warmth.

● Maintained comprehensive school records including visitors’ logbooks, teachers’ time-books, student files, and material inventory.

● Coordinated staff meetings and school events, handling scheduling, communication, and logistics to ensure smooth operations.

● Managed purchase records and inventory tracking for academic materials, maintaining up-to-date documentation at all times.

● Answered incoming calls and responded to parents enquiries, ensuring concerns were addressed promptly and professionally. KEY COMPETENCIES

Customer Service - Client & parent communication, enquiry handling, compliant resolution, relationship management.

Administrative - Records management, scheduling, data entry, filing, correspondence, document preparation.

Communication - Written and verbal communication, email management, professional phone etiquette.

Digital Tools - Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Microsoft Teams.

Organization - Multitasking, time management, event coordination, inventory management.

People Skills - Empathy, active listening, adaptability, teamwork, conflict de-escalation.

Languages

● English - Fluent (Written and spoken)

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