Customer-Focused Operations Specialist with IT Interest

BRANDON WILLIAMS

Bronx, NY • 917-***-**** • *****@****.*****.***

EDUCATION

SUNY Delhi, Delhi, NY

Bachelor of Science – Business Management / Information Technology (Expected Dec 2025)

Associate of Applied Science – Business Administration (Dec 2023)

WORK EXPERIENCE

D’Arrigo New York, New York, NY

Warehouse Associate Summers 2023 – 2024

Supported daily warehouse operations for a high-volume produce distributor serving supermarkets and independent clients

Accurately picked and fulfilled customer orders based on invoices in a fast-paced environment

Packed, loaded, and organized shipments while maintaining inventory accuracy

Restocked incoming inventory and ensured efficient warehouse organization

Maintained compliance with FDA safety and sanitation standards

Responded to urgent operational needs and assisted management with time-sensitive tasks

Yankee Stadium, Bronx, NY

Cashier Summer 2022

Processed high-volume customer transactions quickly and accurately in a fast-paced concession environment

Delivered strong customer service while handling food and beverage sales

Maintained cleanliness and organization of workstation

Rye Playland, Rye, NY

Ride Operator Summer 2021

Ensured guest safety by enforcing ride regulations, including height and weight restrictions

Conducted daily safety inspections and operational checks on rides

Assisted guests with boarding and exiting rides while providing a positive experience

Summer Youth Employment Program, Bronx, NY

Camp Counselor Summer 2020

Supervised and engaged children ages 10–12 in recreational and educational activities

Planned and led group activities including sports, arts, and outdoor programs

Promoted a safe, structured, and inclusive environment for all participants

Communicated effectively with parents and program staff regarding camper progress and safety

SCHOLARSHIP

Jeffie Banks Foundation – Academic Achievement Award ($2,000)

SKILLS

Strong interpersonal and communication skills

Problem-solving and troubleshooting

Team collaboration and independent work

Computer proficiency (Microsoft Office, general IT knowledge)

REFERENCES

Available upon request

Contact this candidate