MONICA ACHIENG ONIMBO
Email: ****************@*****.*** Phone: 076*-***-***
ID No: 40079539
CAREER OBJECTIVE
A passionate and results-driven university student aiming to build a successful career in customer relations, marketing, or brand promotion. I seek to apply my strong communication skills, energy, and hands-on experience to contribute to organizational goals, while continuously learning and growing within a professional environment. EDUCATION
2022 - 2025 Bachelor of Arts in History Pwani University – 2016 – 2020 – KCSE Ringa Girls Secondary School
2007 – 2015 – KCPE Kingii Primary School
WORK EXPERIENCE
Receptionist – Malkia Resort (Aug 2025 – May 2026)
Welcomed and attended to guests, ensuring a positive first impression
Managed reservations, bookings, and customer inquiries
Handled phone calls, emails, and front desk operations
Maintained guest records and coordinated with other departments
Ensured cleanliness and organization of the reception area Sales Lady – Daima Wholesaler (Jan 2025 – Jun 2025)
Assisted customers and handled sales transactions
Organized and restocked store shelves
Provided excellent customer service and support
Retail Assistant – Kioko Liquor Store, Kilifi (2024)
Managed customer service, sales, and stock display
Maintained a clean and organized store environment
Assisted in inventory tracking and daily operations Brand Ambassador – Daraja Plus (2023)
Promoted brand awareness and product visibility
Engaged with customers to explain product features and benefits
Collected feedback and provided insights to improve brand performance SKILLS
Excellent communication and interpersonal skills
Customer service & product promotion
Teamwork and time management
Fast learner and adaptable to new environments
PERSONAL ATTRIBUTES
Reliable and responsible
Self-motivated and hardworking
Positive attitude and approachable
Eager to learn and grow professionally
Honest and trustworthy
REFERENCES
Available upon request