CURRICULUM VITAE
SARAH M. NYACHIENG’A
P.O BOX **55 – 00618, Nairobi
Mobile: +254-***-***-***
Email: ************@*****.***
PERSONAL INFORMATION
ID No: 25297789
Citizenship: Kenyan
CAREER SUMMARY
Professional in Information Communication and Technology, with a technical knowledge in ICT and office administration. A quick learner, committed and enthusiastic with an ability to learn and take initiative. I am proficient and competent in computer applications and quick to learn and adapt to new institutional settings.
My long-term career objective is to use my acquired skills, experience, and knowledge in immersing myself positively to come up with end-to-end solutions in the ICT space, thus assuring opportunities for organizational and professional growth and development. TECHNICAL PROFICIENCIES
Platforms Windows Vista/7/10; Mac OS X; Oracle; SAP Software
Microsoft Office (Word, Excel, Outlook, PowerPoint, Project), SQL, SharePoint; QuickBooks
Languages Java, HTML, C++, PHP
CORE COMPETENCIES
- Ability to multitask, take initiative and think
- Open to the necessity of change and be able to learn and to adapt to new methods and procedures
- Dealing with people effectively and efficiently
- Ability to manage and maintain sensitive and confidential information.
- Interpreting instructions and implementing policies accurately.
- Ability to maintaining courtesy and respect for the views of others. CURRICULUM VITAE
WORKING EXPERIENCE
October 2021 – March 2023
Ministry Of Education - Digital Learning Program
Position ICT Officer –Nyamira County
Duties:
- Supporting implementation of the Digital Literacy Programme
- Supporting of E-Learning and content development in line with the schemes of work
- Providing classroom support and training of school teachers in the use of digital literacy devices
- Carrying out innovations to enable schools improve on the use of digital learning
- Providing support in the safe, secure, and ethical use of technology in learning
- Assisting teachers in integrating ICT in the delivery of teaching, learning, assessment, and reporting
- Supporting school staff with the development and production of key school ICT policies and procedures
- Providing first-line support and maintenance of ICT services in the schools and any other duty that may be assigned by the Sub County Director of Education March 2018- April 2020: African Script
Position: IT Assistant
Duties:
- Providing support on network installations and backups
- Diagnose and resolve technical issues
- Provide desktop and server support
- Support and maintain MS Server/Desktops and MS Exchange
- Setting up and configuring new laptops and desktops
- Install authorized software to laptops and desktops
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Completing internal user moves and patching of network and phones
- Ensure all logs for equipment and user purchase requisitions for IT hardware/software
- Ensuring all software purchased licensing is recorded and maintained Accomplishments: Acquired knowledge in network installations. 2011-2013: Evantos Enterprises Limited
Position: Office & IT Assistant
Duties:
- Providing daily support for computer network users and configuring new hardware and installing software;
- Setting up peripherals such as printers or routers and other IT equipment; CURRICULUM VITAE
- Perform troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony;
- Analyze system requirements to efficiently isolate and resolve a wide array of technical issues; and
- Prepare data spreadsheets, charts, graphs, and other documents for reporting as need be.
Accomplishments: Quickly learned and master proprietary applications. Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction feedback.
2009-2010: Kenya National Bureau of Statistics
Position: IT Assistant/Data Entry Clerk
Duties:
- Data entry;
- Verification of geography codes on forms; and
- Scanning of census forms for imaging.
- System installation and configuration;
- Disk formatting and cleanup, scanning hard disks, updating software; and
- Maintaining of computers and printers.
ACADEMIC QUALIFICATIONS
2014 - 2017: Kenya College of Accountancy University Bachelors of Science – Information Technology
Second Class, Upper Division
2008-2010: Nairobi Technical Training Institute
Diploma in Information Technology
2006-2007: Emmanex Computer College
Computer packages - Microsoft Office Suite and Internet 2002-2005: Ikonge P.A.G Secondary School
Kenya Certificate of Secondary Education (K.C.S.E)
(Mean grade C- minus.)
1992-2001: Keritor Primary School
Kenya Certificate of Primary Education (K.C.P.E)
(Marks Scored 309).
CURRICULUM VITAE
SPECIAL SKILLS AND EXPERTISE
- Testing and troubleshooting
- System administration
- Project support and planning
- Effective communication
- Team player and team leadership
LANGUAGES
- English, Kiswahili (Excellent written and spoken) REFEREES
Juma Leo
Director of Education
Nyamira County
Tel: +254-***-***-***
P.O Box 68 Nyansiongo
Email: *********@*****.***
Robert Babu Gesembe
Business Analyst
National Bank of Kenya
Tel: +254-***-***-***
P.O BOX 728**-*****, Nairobi
Email: *****@************.**.**
Ernes Madara
Lecturer, KCA University
Tel: +254-***-***-***
P. O. Box 56808 - 00200
Nairobi.
Email: ******@***.**.**