ECEA Candidate Seeking Full-Time Role in Red Deer

Heera Helen Suresh Palraj

**-*** ****** **, ********, BC V2C 1L9 250-***-**** ************@*****.***

Professional Summary

Dedicated and enthusiastic ECEA candidate with hands-on experience supporting children through volunteering program, including teaching in remote communities through a Service Learning Program (SLP) completed in India during my Bachelor’s in English Literature. Passionate about fostering a safe, inclusive, and engaging learning environment through play-based activities, daily routine support, and positive guidance. Reliable, compassionate, and committed to nurturing children’s overall development. Actively seeking a full-time ECEA position to apply my skills, gain experience in this field, and contribute to the growth of young learners.

Key Competencies

• Positive Child Guidance

• Play-Based Learning Support

• Communication with Children & Families

• Empathy and Patience

• Active Listening

• Safety & Supervision

• Adaptability

• Cultural Sensitivity

• Problem solving

• Teamwork

• Organization

Work Experience [ References: can be provided upon request ]

Customer Service Representative – The Brick, Kamloops, BC December 2024 – Present

• Served as first point of contact for customer inquiries, demonstrating patience and empathy in all interactions.

• Supported families and children in selecting appropriate products, ensuring a welcoming and inclusive environment.

• Maintained accurate customer records and resolved issues, building trust and positive relationships.

• Collaborated with team members to ensure a safe and organized store environment.

Customer Experience and Sales Associate – Bath & Body Works, Kamloops, BC August 2024 – December 2024

• Assisted families and children with product selection, adapting communication style to suit different age groups.

• Created a positive and engaging shopping experience for all customers.

• Supported store operations by maintaining a clean, safe, and inviting environment.

Auxiliary Sales Associate and Customer Service – BC LDB Retail Outlet, Kamloops, BC

June 2023 – April 2024

• Provided friendly and respectful service to a diverse clientele, including families.

• Demonstrated adaptability and teamwork in a fast-paced environment.

• Contributed to a safe and supportive atmosphere for all customers.

Service Learning Program (SLP) – The American College, Tamil Nadu, India April 2019 – March 2020

• Taught children in rural communities across multiple subjects, fostering curiosity and a love of learning.

• Designed engaging, age-appropriate lessons to support children’s development.

• Created a safe, inclusive, and supportive classroom environment.

• Developed leadership, communication, and adaptability skills through hands-on teaching.

Education

Early Childhood Education (Child Growth and Development) Pacific Rim Early Childhood Institute March – May 2026

Post-Baccalaureate Diploma in Marketing

Thompson Rivers University, Kamloops, BC April 2024 -

Bachelor of Arts in English Literature

The American College, Tamil Nadu, India April 2020

Languages

• English

• Tamil

• Malayalam

Contact this candidate