Experienced Customer Service and Loan Operations Manager
Resume:
Tiffany Conner
Festus, MO *****
**********@*****.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Avantor Sciences-Festus, MO
June 2022 to November 2024
1. Answering incoming calls
2. providing customer service regarding placing orders, order status and returns. 3. Filing claims with carriers services,
4. working emails from customers for placing orders, returns and order status. 5. Processing credit card payments
Store Manager
Check 'n Go-Arnold, MO
July 2021 to April 2022
• Process and approve loans
• process loan payments
• daily bank deposits
• customer service
• collection calls
• field calls to obtain payments or repo vehicle
• represents the company in court cases, process garnishments;
• daily, weekly and monthly reports
• phone marketing as well as door to door business marketing; Office Manager
Title Cash-High Ridge, MO
April 2019 to December 2020
1. Process and approve loans
2. process loan payments
3. daily bank deposits
4. customer service, collection calls, field calls to obtain payments or repo vehicle, represents the company in court cases, process garnishments
5. daily, weekly and monthly reports; phone marketing as well as door to door business marketing; Branch Manger
Accel Loans-Crystal City, MO
November 2017 to April 2019
1. originating/processing new and renewed loans
2. processing loan payments, money handling
3. daily deposits, open/closing store daily
4. incoming/outgoing calls for 4 locations, collection calls, customer service 5. processing client files for collection agency,
Home Childcare Provider
Tiffs Kids
July 2016 to November 2017
CSR - Customer Service Representative
American HomePatient, Inc.
September 2014 to June 2016
Assistant Manager
Sun Loan Company and Tax Services
June 2007 to July 2008
Assistant Manager
Missouri Title Loans
October 2005 to March 2007
Education
Associate in Business administration
AIU Atlanta
Skills
• Loan Origination (3 years)
• Customer Care (5 years)
• Time management
• Store management
• Banking
• Office management
• Office Management (3 years)
• Customer Service (5 years)
• Customer service
• Childcare
• Loan Officer Experience
• Communication skills
• Accounts Payable
• Customer Support
• Typing
• Phone etiquette
• Banking
Certifications and Licenses
Driver's License
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