Dynamic Business Consultant with Proven Impact

Trinea Moss

Dynamic and results-driven Consultant with a proven track record of delivering impactful solutions across diverse industries. Expertise in leveraging exceptional interpersonal, problem-solving, and analytical skills to advise client organizations, driving significant improvements in business performance. Proficient in all facets of operations, strategy development, and data management, ensuring comprehensive support for organizational growth and efficiency. Committed to fostering strong client relationships and delivering tailored strategies that align with business objectives. Skills

Work history

Consultant ( Contract Remote)

Job Train, Menlo Park, CA January 2025 - Current

Business Process Analyst

VOALA, Los Angeles, CA March 2019 - March 2025

Workers Compensation Calendar Clerk

PLBSMH Law Firm, Long Beach, CA October 2017 - September 2018 Burbank, CA 91504

747-***-**** **********@*****.***

Process Management Team leadership & development

Data Analysis Attention to detail

Data Entry Microsoft Office & SharePoint

Adobe Acrobat Medical Management

Project leadership Strategic planning

Client relationships Analytical thinking

Problem-solving SQL

Developed comprehensive training materials for staff development. Collaborated with cross-functional teams to successfully deliver comprehensive solutions and automated workflows

Managed client relationships through regular check-ins and updates on project progress. Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.

Led team in streamlining operations by designing a new online request process, reducing errors and rework by 50% through comprehensive workflow mapping and evaluation. Created reports with data visualization to show overall productivity using Visio and PowerBI. Utilizing business process analysis and auditing tools to implement targeted improvements that align with the organization's growth objectives.

Managed & scheduled hearings, trials, depositions, and conferences. Utilizing electronic case management systems (such as EAMS in California) to track case status. Processing documents as well as issuing notifications to the clients and other firms. Lead Core Ops

Molina Healthcare Inc, Long Beach, CA August 2011 - May 2017 Education

Master's Institute of Technology at San Jose, CA

Associate of Arts (AA) Degree in Multimedia Communications & Presentations March 2000 Oceana High School at Pacifica, CA

High School Diploma in Multimedia June 1998

Certifications

Manage team, workflows, and daily operations for insurance verification, benefits, and authorization, optimizing patient access for Medi-Cal and managed care plans. Functioned as the primary resource for complex cases, providing training to junior staff and handling escalated issues.

Instruct and implement procedural changes from management. Clinical Medical Assistant - Boston Reed, Santa Clara, CA - April 2004 - June 2004 Administrative Medical Assistant - Silicon Valley College, San Jose, CA - August 2002 - April 2003

Contact this candidate