Retail Operations & Sales Professional
Resume:
Michael Perrone
Sarasota, FL *****
*************@*****.***
Professional Summary
Sales
Willing to relocate anywhere
Customer service with retail and sales experience and computer literacy with some knowledge of Office 365, and software with SAP, Reynolds, and Reynolds, and Volie phone system. Work Experience
Shipping and Receiving
Wesco Turf-Sarasota, FL
January 2025 to Present
Receive shipments from vendors, checking in items and make sure everything is delivered accurately and in timely manner. Ship out materials by loading them into the trailers with packing lists. Pick orders using reach trucks - Raymonds and Crown. sit down gas powered forklifts and cherry pickers. Manager
chamberlins natural foods-Sarasota, FL
January 2024 to January 2025
Grocery Manager in charge of Grocery, Frozen foods, Dairy and produce. managing front end of the store, key holder, count drawers and clean and organize stock room. General Manager
General Nutrion Center-Sarasota, FL
February 2023 to January 2024
Open and close the store. Customer service, sell and upsell suppliments, rewards and items. Cash handling and counting the til and depositing money at the bank. Interview applicants, hire and train them through mentorship. Reset the store to the Planograms. Overseeing the daily operations of business segment in a retail store.
Assistant Manager
Sparkle Shine Corporation-Sarasota, FL
February 2022 to February 2023
Key holder, open and closed store, count and balance cash drawer, manage 20+ employees, sell and upsell package deals, team player, encouraging team to work a little harder and thanking them for their efforts, admin work (email/fax/data entry/excel spreadsheet) interpersonal skills with customers and building rapport to earn business, interview candidates and terminate employees. Inventory Control Specialist
United Natural Foods-Sarasota, FL
January 2021 to February 2022
Cycle count items, find lost items, and place them in their designated areas, and make judgment calls between saving items or trashing them in the dumpsters. Shipping and receiving using forklifts, reach trucks and cherry pickers.
Sales Representative
Spectrum Charter Communication LLC-Bradenton, FL
January 2020 to February 2021
Door to door sales.
Produce Clerk
Sprouts Farmers Market-Sarasota, FL
February 2019 to October 2020
Stock produce, assist customers with foods and items, and answer any/all questions. Education
Business Science of Administration (Bachelor of Science) University of Phoenix-Chicago, IL
November 2007 to November 2012
Bachelor's degree
Guild + Ancora-Sarasota, FL
Bachelor of Arts
Skills
Forklift Vacation rental experience Food service inventory management Microsoft Outlook Office Management Wireless sales Customer service management Typing Pallet jack Guest relations Heavy lifting Filing Adobe Photoshop ATS Back-end development Bilingual Microsoft Powerpoint Materials handling Guest reservation booking Clerical Experience POS Team leadership ECMAScript Product marketing Attention to detail Financial services Product demos Team development Project team coordination Sales Territory management Overseeing training Software development Clean workspace maintenance Retail math Customer service Quality assurance Restaurant experience Load & unload Microsoft Excel Budget management Order picking CRM software Construction estimating JavaScript Teaching High availability Merchandising Staff development Customer relationship management Interviewing Software troubleshooting Administrative experience OSHA (regulatory compliance area) Negotiation Microsoft Word Performance management Computer operation Management Collaboration Cold Calling Order fulfillment Lending Leadership Property Management Direct sales Retail sales Conducting sales calls Accounts Payable 1 year Inside sales Resort Inventory control Warehouse distribution Computer science Account management Property Leasing Driving Dealership experience Sales management Shipping
& Receiving Recruiting Quick service & fast food restaurant Packing Telecommunication Printing Field sales Technical sales Sales growth tracking Web and App Development Communication skills Hand tools Training & development Accounts Receivable Mobile devices Warehouse operations 2 years Warehouse experience Upselling Cash handling 1 year Microsoft Excel Tenants Warehouse experience Bookkeeping Technology sales Insurance sales Supervising experience Agile Office experience Microsoft Office Warehouse management system Data entry Outside sales Microsoft Outlook Calendar Operations management 10+ years Leadership Order placement ERP systems macOS jQuery Headcount reporting Redmine Order processing Client interaction via phone calls Sales revenue tracking Meal preparation Team management Front desk Personal protective equipment (PPE) use Time management SolidWorks Purchasing Hospitality Hotel and accommodations guest inquiries Sales conversion rate (success metric) Yardi Python Procurement Mobile applications Contracts Warehousing technology implementation Teamwork Cash register Store management Customer satisfaction surveys Payroll GIS Logistics Inventory management Customer communication Labeling Organizational skills Basic math Packaging Cost control Culinary experience Computer skills Staff training Lead generation Client services Interpersonal skills Construction Marketing management Forklift safety protocols Retail management Food service management Fair Housing Regulations Talent acquisition Phone etiquette Inside sales Team motivation (leadership skill) Spanish Struts Fashion retail Marketing Freight HR sourcing Research Accounting 2 years Customer Service Forecasting Event Planning J2EE HRIS 3 years Communication skills
Languages
• Bilingual
• English
Certifications and Licenses
Driver's License
Pallet Jack Certification
Forklift Certification
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