Dedicated Data Entry and DSP Professional
Resume:
Brandii L Windon
Willamina, Oregon 97396
***************@*****.***
PROFESSIONAL SUMMARY
Data Entry or DSP (Direct Support Professional) where I can leverage my extensive experience and strengths, which include reliability, punctuality, and adaptability. I am a fast learner with a dynamic and outgoing personality, capable of both contributing effectively in team settings and working independently with minimal supervision. My ability to multitask in diverse environments while maintaining precise focus on individual tasks allows me to efficiently handle various responsibilities and deliver exceptional results.
WORK EXPERIENCE
Essential Services LLC, McMinnville, Oregon
DSP (direct Support Professional
10/2020 - 03/2026
- Provided compassionate and personalized care to disabled and elderly individuals, ensuring their comfort and well-being while promoting independence.
- Assisted clients with daily living activities including personal hygiene, nutrition, and mobility support, emphasizing their dignity and self-sufficiency.
- Managed and executed household duties such as meal planning and preparation, grocery shopping, cleaning, and maintaining a safe and orderly home environment.
- Facilitated bill paying and financial management tasks, supporting clients in maintaining their financial independence.
- Developed and maintained a trusting relationship with clients, effectively communicating any changes in their condition to family members and healthcare professionals.
- Implemented customized care plans tailored to individual needs, continuously adapting to changing health conditions and personal preferences.
- Coordinated with multidisciplinary teams to ensure a holistic approach to client care and service delivery.
- Encouraged participation in social and recreational activities to enhance quality of life and promote mental and emotional well-being.
Bimart, Molalla, Oregon
Receptionist/Telephone Operator
09/2003 - 07/2015
- Coordinated and managed the front desk operations, ensuring efficient check-in processes and providing a welcoming environment for guests and clients.
- Professionally answered and directed phone calls, addressing inquiries with clarity and providing top-tier customer service to enhance guest satisfaction.
- Exemplified exceptional multitasking abilities, balancing multiple front desk duties simultaneously while maintaining a high level of service and accuracy.
- Acted as a flexible team player by filling in as a cashier, maintaining efficiency and speed during peak hours and handling financial transactions with precision.
- Cross-trained in all departments to ensure comprehensive understanding and capability in various roles, leading to increased team flexibility and seamless operations.
- Served as a reliable backup bookkeeper, supporting the management of financial records, reconciling accounts, and ensuring accuracy in documentation.
- Assisted management with opening and closing procedures, ensuring facilities were well-prepared and operational policies were adhered to rigorously.
New West Eyeworks, Clackamas, Oregon
Data Entry Clerk
07/1994 - 10/1998
- Processed orders with speed and accuracy for a leading optical company, ensuring high customer satisfaction.
- Managed operations in the mail room, guaranteeing that patients’ eyewear was delivered safely and within established timeframes.
- Collaborated effectively in the lab on diverse projects, upholding rigorous quality assurance standards to meet and exceed company expectations.
- Streamlined processes to improve order processing efficiency by 20%, enhancing overall operational productivity.
- Implemented quality control measures that reduced errors in eyewear delivery and increased patient trust and retention. EDUCATION
Oregon City High School Oregon City, Oregon
Basic studies
SKILLS
- Expertise in multitasking and prioritizing tasks efficiently
- Proficient in data entry with high accuracy
- Exceptional customer service skills; recipient of multiple customer service awards including perfect attendance and Employee of the Quarter
- Strong attention to detail
- Effective team player with excellent collaboration skills
- Highly organized and maintain a tidy workspace
- Skilled in managing multi-line phone systems, ensuring accurate call direction
- Experience in managing homes and providing dignified, respectful care while facilitating social and exercise activities
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