Customer Service Associate with Cash Handling Expertise

Jennifer Qualman

Phone: Email: Erin, Tennessee

Professional Summary

Customer service professional with experience assisting customers, handling transactions, and resolving inquiries in a retail environment. Strong communication skills, dependable work ethic, and typing at 40 WPM with 97% accuracy and currently improving typing skills through online coursework.

Work Experience

Ross Dress for Less – San Diego, California

Customer Service Associate

• Assisted customers with purchases, questions, and product locations.

• Handled transactions and maintained accurate cash handling procedures.

• Helped resolve customer concerns in a professional and friendly manner.

• Maintained a clean and organized work environment.

Education

Rio Salado College

• GED completed

• Completed four college courses in psychiatry

• Earned 8 college credits

Skills

• Customer Service

• Communication

• Cash Handling

• Problem Solving

• Typing 40 WPM with 97% accuracy

• Organization

• Teamwork

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